Professor Yogesh Dwivedi

Personal Chair

Business

+44 (0) 1792 602340

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Office 323 - 323
Third Floor
School of Management
Bay Campus

Available For Postgraduate Supervision

Research Links

https://orcid.org/0000-0002-5547-9990

ResearchGate

Google Scholar

Scopus

About

Yogesh K. Dwivedi is a Professor of Digital Marketing and Innovation, Founding Director of the Emerging Markets Research Centre (EMaRC) and Co-Director of Research at the School of Management, Swansea University, Wales, UK. Professor Dwivedi is also currently leading the International Journal of Information Management as its Editor-in-Chief.

Professor Dwivedi completed his Ph.D. and M.Sc. in Information Systems at Brunel University London (UK), an M.Sc. in Plant Genetic Resources at the Indian Agricultural Research Institute (New Delhi, India) and his B.Sc. (with Botany, Zoology and Chemistry) at the University of Allahabad (Prayagraj, India).

Professor Dwivedi has successfully supervised more than 20 doctoral students to completion and has examined more than 70 doctoral theses at various institutions from Australia, India, Malaysia, Mauritius, Pakistan, the Netherlands and the UK. In recognition of his efforts to provide supportive, stimulating and inspirational supervision, Professor Dwivedi was selected as one of the five finalists for the “2017 Outstanding Research Supervisor of the Year” Award as part of the prestigious annual Times Higher Education Awards. This nomination was a tremendous achievement and deservedly apt, given Professor Dwivedi’s commitment to support scholars at all stages of their careers.

Areas Of Expertise

Digital Business/Electronic Commerce
Digital/Electronic Government
Digital/Mobile Payment Methods
Digital and Social Media Marketing
Emerging Technologies for Business and Management: AI, Blockchain and Social Media
Information Systems (IS)

Career Highlights

Research

Yogesh's research projects include:

Artificial Intelligence (AI): Emerging Challenges, Opportunities, and Agenda for Research and Practice

Award Highlights

Publications

Research Highlights

Chadha, A., Gupta, A., Tewari, V., & Dwivedi, Y. (2024). Sustainable practices: organisational citizenship behaviour and psychological contract fulfilment. Management Decision
https://doi.org/10.1108/md-08-2023-1335, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67854
Mladenović, D., Beheshti, M., Kolar, T., Ismagilova, E., & Dwivedi, Y. (2024). Synthetic WOM? The Emergence of Generative Artificial Intelligence-Induced Recommendations. Journal of Computer Information Systems, 1-18.
https://doi.org/10.1080/08874417.2024.2409252, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67773
Gandhi, M., Gaur, A., Kar, A., & Dwivedi, Y. (2024). Crafting user experiences in the metaverse: A design science study. Technological Forecasting and Social Change, 209, 123759
https://doi.org/10.1016/j.techfore.2024.123759, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67754
Dennehy, D., Walsh, J., Corbett, J., Wamba, S., & Dwivedi, Y. (2024). Technology and Analytics for Global Development: Transforming Agriculture, Empowering Sustainable Livelihoods, and Ensuring Planetary Well-Being. IEEE Technology and Society Magazine, 43(3), 44-50.
https://doi.org/10.1109/mts.2024.3444439, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67462
Raman, R., Pattnaik, D., Achuthan, K., Hughes, L., Al-Busaidi, A., Dwivedi, Y., Ramesh, M., & Nedungadi, P. (2024). Mapping research in the Journal of Innovation & Knowledge to sustainable development goals. Journal of Innovation & Knowledge, 9(3)
https://doi.org/10.1016/j.jik.2024.100538, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67328
Alalwan, A., Baabdullah, A., Dwivedi, Y., Al-Sulaiti, K., Khoualdi, K., & Albanna, H. (2024). Utilization of green internet of things (GIoT) applications towards sustainable performance: The antecedents and consequences of carbon footprint. Journal of Cleaner Production, 467, 142956
https://doi.org/10.1016/j.jclepro.2024.142956, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66760
Ooi, K., Koohang, A., Aw, E., Cham, T., Cobanoglu, C., Dennis, C., Dwivedi, Y., & al., e. (n.d.) Unveiling the Potential of Generative Artificial Intelligence: A Multidimensional Journey into the Future. Industrial Management & Data Systems
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66559
Balaji, M., Jiang, Y., Dwivedi, Y., Behl, A., & Jain, K. (2024). Virtual reality vs traditional previews: the role of self-construal in customer decision-making. International Journal of Contemporary Hospitality Management
https://doi.org/10.1108/ijchm-10-2023-1578, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66558
Hoffmann, S., Lasarov, W., & Dwivedi, Y. (2024). AI-empowered scale development: Testing the potential of ChatGPT. Technological Forecasting and Social Change, 205, 123488
https://doi.org/10.1016/j.techfore.2024.123488, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66530
Gupta, P., Hooda, A., Jeyaraj, A., Seddon, J., & Dwivedi, Y. (2024). Trust, Risk, Privacy and Security in e-Government Use: Insights from a MASEM Analysis. Information Systems Frontiers, 0
https://doi.org/10.1007/s10796-024-10497-8, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66512

All Research

Journal Articles

Gandhi, M., Gaur, A., Kar, A., & Dwivedi, Y. (2024). Crafting user experiences in the metaverse: A design science study. Technological Forecasting and Social Change, 209, 123759
https://doi.org/10.1016/j.techfore.2024.123759, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67754
Amankwah-Amoah, J., Abdalla, S., Mogaji, E., Elbanna, A., & Dwivedi, Y. (2024). The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda. International Journal of Information Management, 79
https://doi.org/10.1016/j.ijinfomgt.2024.102759, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65499
Chadha, A., Gupta, A., Tewari, V., & Dwivedi, Y. (2024). Sustainable practices: organisational citizenship behaviour and psychological contract fulfilment. Management Decision
https://doi.org/10.1108/md-08-2023-1335, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67854
Mladenović, D., Beheshti, M., Kolar, T., Ismagilova, E., & Dwivedi, Y. (2024). Synthetic WOM? The Emergence of Generative Artificial Intelligence-Induced Recommendations. Journal of Computer Information Systems, 1-18.
https://doi.org/10.1080/08874417.2024.2409252, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67773
Dennehy, D., Walsh, J., Corbett, J., Wamba, S., & Dwivedi, Y. (2024). Technology and Analytics for Global Development: Transforming Agriculture, Empowering Sustainable Livelihoods, and Ensuring Planetary Well-Being. IEEE Technology and Society Magazine, 43(3), 44-50.
https://doi.org/10.1109/mts.2024.3444439, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67462
Dwivedi, Y., Jeyaraj, A., Hughes, L., Davies, G., Ahuja, M., Albashrawi, M., Al-Busaidi, A., Al-Sharhan, S., Al-Sulaiti, K., Altinay, L., Amalaya, S., Archak, S., Ballestar, M., Bhagwat, S., Bharadwaj, A., Bhushan, A., Bose, I., Budhwar, P., Bunker, D...., & Walton, P. (2024). “Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society. International Journal of Information Management, 78, 102750
https://doi.org/10.1016/j.ijinfomgt.2023.102750, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65395
Mogaji, E., Viglia, G., Srivastava, P., & Dwivedi, Y. (2024). Is it the end of the technology acceptance model in the era of generative artificial intelligence?. International Journal of Contemporary Hospitality Management, 36(10), 3324-3339.
https://doi.org/10.1108/ijchm-08-2023-1271, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65397
Das, R., Ahmed, W., Sharma, K., Hardey, M., Dwivedi, Y., Zhang, Z., Apostolidis, C., & Filieri, R. (2024). Towards the development of an explainable e-commerce fake review index: An attribute analytics approach. European Journal of Operational Research, 317(2), 382-400.
https://doi.org/10.1016/j.ejor.2024.03.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65780
Lee, V., Dwivedi, Y., Tan, G., Ooi, K., & Wong, L. (2024). How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture. R&D Management, 54(4), 683-883.
https://doi.org/10.1111/radm.12596, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62920
Alalwan, A., Baabdullah, A., Dwivedi, Y., Al-Sulaiti, K., Khoualdi, K., & Albanna, H. (2024). Utilization of green internet of things (GIoT) applications towards sustainable performance: The antecedents and consequences of carbon footprint. Journal of Cleaner Production, 467, 142956
https://doi.org/10.1016/j.jclepro.2024.142956, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66760
Raman, R., Pattnaik, D., Achuthan, K., Hughes, L., Al-Busaidi, A., Dwivedi, Y., Ramesh, M., & Nedungadi, P. (2024). Mapping research in the Journal of Innovation & Knowledge to sustainable development goals. Journal of Innovation & Knowledge, 9(3)
https://doi.org/10.1016/j.jik.2024.100538, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa67328
Sigala, M., Ooi, K., Tan, G., Aw, E., Cham, T., Dwivedi, Y., Kunz, W., Letheren, K., Mishra, A., Russell-Bennett, R., Wirtz, J., & Dwivedi, Y. (2024). ChatGPT and service: opportunities, challenges, and research directions. Journal of Service Theory and Practice, 34(5), 726-737.
https://doi.org/10.1108/jstp-11-2023-0292, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66092
http://dx.doi.org/10.1108/jstp-11-2023-0292
Kizgin, H., Jamal, A., Rana, N., & Dwivedi, Y. (2024). The role of online identity orientation and socializing for information search: a case of ethnic minority guests’ hospitality experiences. International Journal of Contemporary Hospitality Management, 36(9), 3112-3128.
https://doi.org/10.1108/ijchm-01-2023-0009, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65378
Hoffmann, S., Lasarov, W., & Dwivedi, Y. (2024). AI-empowered scale development: Testing the potential of ChatGPT. Technological Forecasting and Social Change, 205, 123488
https://doi.org/10.1016/j.techfore.2024.123488, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66530
Zhang, J., Balaji, M., Luo, J., Jha, S., & Dwivedi, Y. (2024). It is a match! The effect of regulatory fit on new products recommendations. Psychology and Marketing, 41(8), 1882-1899.
https://doi.org/10.1002/mar.22016, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66138
Balaji, M., Jiang, Y., Dwivedi, Y., Behl, A., & Jain, K. (2024). Virtual reality vs traditional previews: the role of self-construal in customer decision-making. International Journal of Contemporary Hospitality Management
https://doi.org/10.1108/ijchm-10-2023-1578, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66558
Balakrishnan, J., Das, R., Alalwan, A., Raman, R., & Dwivedi, Y. (2024). Informative and peripheral metaverse: Which leads to experience? An investigation from the viewpoint of self-concept. Computers in Human Behavior, 156, 108223
https://doi.org/10.1016/j.chb.2024.108223, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65888
Gupta, P., Hooda, A., Jeyaraj, A., Seddon, J., & Dwivedi, Y. (2024). Trust, Risk, Privacy and Security in e-Government Use: Insights from a MASEM Analysis. Information Systems Frontiers, 0
https://doi.org/10.1007/s10796-024-10497-8, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66512
Lim, X., Cheah, J., Chang, J., Lim, W., Morrison, A., & Dwivedi, Y. (2024). Pay with a smile? Modelling the continuance use intention of facial recognition payment. Internet Research, 0
https://doi.org/10.1108/intr-01-2023-0057, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66216
Kshetri, N., Dwivedi, Y., & Janssen, M. (2024). Metaverse for advancing government: Prospects, challenges and a research agenda. Government Information Quarterly, 41(2), 101931
https://doi.org/10.1016/j.giq.2024.101931, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65930
Prashar, A., Gupta, P., & Dwivedi, Y. (2024). Plagiarism awareness efforts, students’ ethical judgment and behaviors: a longitudinal experiment study on ethical nuances of plagiarism in higher education. Studies in Higher Education, 49(6), 929-955.
https://doi.org/10.1080/03075079.2023.2253835, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64143
Dwivedi, Y., Balakrishnan, J., Mishra, A., Bock, K., & Al-Busaidi, A. (2024). The role of embodiment, experience, and self-image expression in creating continuance intention in the metaverse. Technological Forecasting and Social Change, 203, 123402
https://doi.org/10.1016/j.techfore.2024.123402, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65981
Balakrishnan, J., Dwivedi, Y., Hughes, L., & Boy, F. (2024). Enablers and Inhibitors of AI-Powered Voice Assistants: A Dual-Factor Approach by Integrating the Status Quo Bias and Technology Acceptance Model. Information Systems Frontiers, 26(3), 921-942.
https://doi.org/10.1007/s10796-021-10203-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57813
Luo, X., Cheah, J., Lim, X., Ramayah, T., & Dwivedi, Y. (2024). Inducing shoppers’ impulsive buying tendency in live-streaming: integrating signaling theory with social exchange theory. Internet Research, 0
https://doi.org/10.1108/intr-04-2023-0260, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66136
Wong, L., Tan, G., Ooi, K., & Dwivedi, Y. (2024). Metaverse in hospitality and tourism: a critical reflection. International Journal of Contemporary Hospitality Management, 36(7), 2273-2289.
https://doi.org/10.1108/ijchm-05-2023-0586, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64427
Sharma, D., Yadav, N., Dwivedi, Y., & Giannakis, M. (2024). Digital Transformation of Incumbent Pipeline Firms through Platformization. International Journal of Electronic Commerce, 28(2), 186-216.
https://doi.org/10.1080/10864415.2024.2332047, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65728
Jain, S., Basu, S., & Dwivedi, Y. (2024). Green brand identity and B2B channel partners' tactical green marketing orientation: Moderating effect of brand governance. Industrial Marketing Management, 119, 218-237.
https://doi.org/10.1016/j.indmarman.2024.04.013, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66137
Shao, Z., Ho, J., Tan, G., Ooi, K., Sarker, P., & Dwivedi, Y. (2024). How celebrity attributes damage customer–brand relationship in live streaming commerce: a dark side. Journal of Brand Management, 0
https://doi.org/10.1057/s41262-024-00362-z, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65985
Payal, R., Sharma, N., & Dwivedi, Y. (2024). Unlocking the impact of brand engagement in the metaverse on Real-World purchase intentions: Analyzing Pre-Adoption behavior in a futuristic technology platform. Electronic Commerce Research and Applications, 65, 101381
https://doi.org/10.1016/j.elerap.2024.101381, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65849
Mladenović, D., Ismagilova, E., Filieri, R., & Dwivedi, Y. (2024). MetaWOM – toward a sensory word-of-mouth (WOM) in the metaverse. International Journal of Contemporary Hospitality Management, 36(6), 2144-2163.
https://doi.org/10.1108/ijchm-04-2023-0474, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64324
Shareef, M., Dwivedi, Y., Hosain, M., Giannakis, M., & Ahmed, J. (2024). Entrepreneurial ecosystem of startups in Bangladesh: mechanism of balanced coexistence. International Journal of Entrepreneurial Behavior & Research, 30(5), 1314-1346.
https://doi.org/10.1108/ijebr-07-2023-0662, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65803
Lim, A., Ooi, K., Tan, G., Cham, T., Alryalat, M., & Dwivedi, Y. (2024). Adapt or die: a competitive digital supply chain quality management strategy. Journal of Enterprise Information Management, 37(2), 698-720.
https://doi.org/10.1108/jeim-09-2022-0345, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61678
http://dx.doi.org/10.1108/jeim-09-2022-0345
Chakraborty, T., Dhir, S., Al-Busaidi, A., & Dwivedi, Y. (2024). Can Remote Work Be Adopted When Phubbing and Cyber Loafing Behavior Are on the Rise?. Journal of Global Information Management, 32(1), 1-25.
https://doi.org/10.4018/jgim.341800, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65978
Alalwan, A., Baabdullah, A., Fetais, A., Algharabat, R., Raman, R., & Dwivedi, Y. (2024). SMEs entrepreneurial finance-based digital transformation: towards innovative entrepreneurial finance and entrepreneurial performance. Venture Capital, 26(4), 401-429.
https://doi.org/10.1080/13691066.2023.2195127, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62979
Kapoor, K., Bigdeli, A., Dwivedi, Y., & Raman, R. (2024). How is COVID-19 altering the manufacturing landscape? A literature review of imminent challenges and management interventions. Annals of Operations Research, 335(3), 1567-1599.
https://doi.org/10.1007/s10479-021-04397-2, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58539
Wong, L., Tan, G., Ooi, K., & Dwivedi, Y. (2024). The role of institutional and self in the formation of trust in artificial intelligence technologies. Internet Research, 34(2), 343-370.
https://doi.org/10.1108/intr-07-2021-0446, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62227
Chatterjee, S., Rana, N., & Dwivedi, Y. (2024). How does business analytics contribute to organisational performance and business value? A resource-based view. Information Technology & People, 37(2)
https://doi.org/10.1108/itp-08-2020-0603, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56313
Kar, A., He, W., Payton, F., Grover, V., Al-Busaidi, A., & Dwivedi, Y. (2024). How could quantum computing shape information systems research – An editorial perspective and future research directions. International Journal of Information Management, 0
https://doi.org/10.1016/j.ijinfomgt.2024.102776, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65726
Sharma, S., Dwivedi, Y., Misra, S., Rana, N., & Dwivedi, Y. (2024). Conjoint Analysis of Blockchain Adoption Challenges in Government. Journal of Computer Information Systems, 64(2), 173-186.
https://doi.org/10.1080/08874417.2023.2185552, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62751
Mariani, M. & Dwivedi, Y. (2024). Generative artificial intelligence in innovation management: A preview of future research developments. Journal of Business Research, 175
https://doi.org/10.1016/j.jbusres.2024.114542, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65569
Kshetri, N. & Dwivedi, Y. (2024). How can virtual and augmented reality facilitate international business?. Thunderbird International Business Review, 66(2), 201-210.
https://doi.org/10.1002/tie.22372, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65568
Dubey, R., Bryde, D., Blome, C., Dwivedi, Y., Childe, S., & Foropon, C. (2024). Alliances and digital transformation are crucial for benefiting from dynamic supply chain capabilities during times of crisis: A multi-method study. International Journal of Production Economics, 269, 109166
https://doi.org/10.1016/j.ijpe.2024.109166, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65496
Arya, V., Sambyal, R., Sharma, A., & Dwivedi, Y. (2024). Brands are calling your AVATAR in Metaverse–A study to explore XR-based gamification marketing activities & consumer-based brand equity in virtual world. Journal of Consumer Behaviour, 23(2), 556-585.
https://doi.org/10.1002/cb.2214, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63695
Choudhary, S., Kar, A., & Dwivedi, Y. (2024). How does Federated Learning Impact Decision-Making in Firms: A Systematic Literature Review. Communications of the Association for Information Systems, 54(1), 519-546.
https://doi.org/10.17705/1cais.05419, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65677
Ali, O., Murray, P., Momin, M., Dwivedi, Y., & Malik, T. (2024). The effects of artificial intelligence applications in educational settings: Challenges and strategies. Technological Forecasting and Social Change, 199, 123076
https://doi.org/10.1016/j.techfore.2023.123076, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65205
http://dx.doi.org/10.1016/j.techfore.2023.123076
Hew, J., Lee, V., T’ng, S., Tan, G., Ooi, K., & Dwivedi, Y. (2024). Are Online Mobile Gamers Really Happy? On the Suppressor Role of Online Game Addiction. Information Systems Frontiers, 26, 217-249.
https://doi.org/10.1007/s10796-023-10377-7, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62327
Balakrishnan, J. & Dwivedi, Y. (2024). Conversational commerce: entering the next stage of AI-powered digital assistants. Annals of Operations Research, 333(2-3), 653-687.
https://doi.org/10.1007/s10479-021-04049-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56476
Sarraf, S., Kushwaha, A., Kar, A., Dwivedi, Y., & Giannakis, M. (2024). How did online misinformation impact stockouts in the e-commerce supply chain during COVID-19 – A mixed methods study. International Journal of Production Economics, 267, 109064
https://doi.org/10.1016/j.ijpe.2023.109064, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64667
http://dx.doi.org/10.1016/j.ijpe.2023.109064
Alalwan, A., Baabdullah, A., Mahfod, J., Jones, P., Sharma, A., & Dwivedi, Y. (2024). Entrepreneurial e-equity crowdfunding platforms: antecedents of knowledge acquisition and innovation performance. European Journal of Innovation Management, 27(2), 521-550.
https://doi.org/10.1108/ejim-03-2022-0167, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60549
Balakrishnan, J., Dwivedi, Y., Mishra, A., Malik, T., & Giannakis, M. (2024). The role of embodiment and ergonomics in immersive VR tours in creating memorable tourism experiences. International Journal of Contemporary Hospitality Management, 0
https://doi.org/10.1108/ijchm-09-2023-1425, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65394
Mishra, S., Mishra, A., Dubey, A., & Dwivedi, Y. (2024). Virtual reality in retailing: a meta-analysis to determine the purchase and non-purchase behavioural intention of consumers. Industrial Management & Data Systems, 124(1), 212-252.
https://doi.org/10.1108/imds-05-2023-0336, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64634
http://dx.doi.org/10.1108/imds-05-2023-0336
Mogaji, E., Dwivedi, Y., & Raman, R. (2024). Fashion marketing in the metaverse. Journal of Global Fashion Marketing, 15(1), 115-130.
https://doi.org/10.1080/20932685.2023.2249483, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64071
Dwivedi, Y., Pandey, N., Currie, W., & Micu, A. (2024). Leveraging ChatGPT and other generative artificial intelligence (AI)-based applications in the hospitality and tourism industry: practices, challenges and research agenda. International Journal of Contemporary Hospitality Management, 36(1), 1-12.
https://doi.org/10.1108/ijchm-05-2023-0686, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63514
Gupta, S., Modgil, S., Meissonier, R., & Dwivedi, Y. (2024). Artificial Intelligence and Information System Resilience to Cope With Supply Chain Disruption. IEEE Transactions on Engineering Management, 71, 10496-10506.
https://doi.org/10.1109/tem.2021.3116770, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58140
Yoshikuni, A., Dwivedi, R., & Dwivedi, Y. (2023). Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance. Industrial Management and Data Systems
https://doi.org/10.1108/imds-01-2023-0056, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65128
http://dx.doi.org/10.1108/imds-01-2023-0056
Ali, O., Osmanaj, V., Alryalat, M., Chimhundu, R., & Dwivedi, Y. (2023). The impact of technological innovation on marketing: individuals, organizations and environment: a systematic review. Economic Research-Ekonomska Istraživanja, 36(3)
https://doi.org/10.1080/1331677x.2023.2210661, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63335
http://dx.doi.org/10.1080/1331677x.2023.2210661
Luo, X., Lim, W., Cheah, J., Lim, X., & Dwivedi, Y. (2023). Live Streaming Commerce: A Review and Research Agenda. Journal of Computer Information Systems, 1-24.
https://doi.org/10.1080/08874417.2023.2290574, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65159
Hughes, L., Seddon, J., & Dwivedi, Y. (2023). Disruptive change within financial technology: A methodological analysis of digital transformation challenges. Journal of Information Technology
https://doi.org/10.1177/02683962231219512, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65098
http://dx.doi.org/10.1177/02683962231219512
Jeyaraj, A., Venkatesh, V., & Dwivedi, Y. (2023). Editorial: Intention in information systems adoption and use: Current state and research directions. International Journal of Information Management, 73, 102680
https://doi.org/10.1016/j.ijinfomgt.2023.102680, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63842
http://dx.doi.org/10.1016/j.ijinfomgt.2023.102680
Ooi, K., Tan, G., Aw, E., Cham, T., Dwivedi, Y., Dwivedi, R., Hughes, L., Kar, A., Loh, X., Mogaji, E., Phau, I., & Sharma, A. (2023). Banking in the metaverse: a new frontier for financial institutions. International Journal of Bank Marketing, 41(7), 1829-1846.
https://doi.org/10.1108/ijbm-03-2023-0168, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63541
Tan, G., Aw, E., Cham, T., Ooi, K., Dwivedi, Y., Alalwan, A., Balakrishnan, J., Chan, H., Hew, J., Hughes, L., Jain, V., Lee, V., Lin, B., Rana, N., & Tan, T. (2023). Metaverse in marketing and logistics: the state of the art and the path forward. Asia Pacific Journal of Marketing and Logistics, 35(12), 2932-2946.
https://doi.org/10.1108/apjml-01-2023-0078, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63365
Gupta, A., Singh, R., Mathiyazhagan, K., Suri, P., & Dwivedi, Y. (2023). Exploring relationships between service quality dimensions and customers satisfaction: empirical study in context to Indian logistics service providers. The International Journal of Logistics Management, 34(6), 1858-1889.
https://doi.org/10.1108/ijlm-02-2022-0084, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60084
Kumar, P., Dwivedi, Y., & Anand, A. (2023). Responsible Artificial Intelligence (AI) for Value Formation and Market Performance in Healthcare: the Mediating Role of Patient’s Cognitive Engagement. Information Systems Frontiers, 25(6), 2197-2220.
https://doi.org/10.1007/s10796-021-10136-6, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56700
Jadil, Y., Jeyaraj, A., Dwivedi, Y., Rana, N., & Sarker, P. (2023). A meta-analysis of the factors associated with s-commerce intention: Hofstede's cultural dimensions as moderators. Internet Research, 33(6), 2013-2057.
https://doi.org/10.1108/intr-10-2021-0768, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60695
Behera, R., Bala, P., Rana, N., & Dwivedi, Y. (2023). Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India. Benchmarking: An International Journal, 30(8), 2670-2704.
https://doi.org/10.1108/bij-11-2021-0718, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60268
Sharma, I., Jain, K., Behl, A., Baabdullah, A., Giannakis, M., & Dwivedi, Y. (2023). Examining the motivations of sharing political deepfake videos: the role of political brand hate and moral consciousness. Internet Research, 33(5), 1727-1749.
https://doi.org/10.1108/intr-07-2022-0563, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62353
http://dx.doi.org/10.1108/intr-07-2022-0563
Eckstein, G., Shrestha, A., Sassenburg, A., & Dwivedi, Y. (2023). Marketing agility in volatile, uncertain, complex and ambiguous (VUCA) contexts: a systematic literature review and future research agenda. Management Review Quarterly
https://doi.org/10.1007/s11301-023-00382-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64920
Balakrishnan, J., Dwivedi, Y., Malik, T., & Baabdullah, A. (2023). Role of smart tourism technology in heritage tourism development. Journal of Sustainable Tourism, 31(11), 2506-2525.
https://doi.org/10.1080/09669582.2021.1995398, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58303
Dwivedi, Y., Balakrishnan, J., Baabdullah, A., & Das, R. (2023). Do chatbots establish “humanness” in the customer purchase journey? An investigation through explanatory sequential design. Psychology and Marketing, 40(11), 2244-2271.
https://doi.org/10.1002/mar.21888, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64041
Dwivedi, Y., Kshetri, N., Hughes, D., Rana, N., Baabdullah, A., Kar, A., Koohang, A., Ribeiro-Navarrete, S., Belei, N., Balakrishnan, J., Basu, S., Behl, A., Davies, G., Dutot, V., Dwivedi, R., Evans, L., Felix, R., Foster-Fletcher, R., Giannakis, M...., & Yan, M. (2023). Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse. Information Systems Frontiers, 25(5), 2071-2114.
https://doi.org/10.1007/s10796-023-10400-x, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63366
http://dx.doi.org/10.1007/s10796-023-10400-x
Ooi, K., Tan, G., Al-Emran, M., Al-Sharafi, M., Capatina, A., Chakraborty, A., Dwivedi, Y., Huang, T., Kar, A., Lee, V., Loh, X., Micu, A., Mikalef, P., Mogaji, E., Pandey, N., Raman, R., Rana, N., Sarker, P., Sharma, A...., & Wong, L. (2023). The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions. Journal of Computer Information Systems, 0, 1-32.
https://doi.org/10.1080/08874417.2023.2261010, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64557
Akter, S., Sultana, S., Mariani, M., Wamba, S., Spanaki, K., & Dwivedi, Y. (2023). Advancing algorithmic bias management capabilities in AI-driven marketing analytics research. Industrial Marketing Management, 114, 243-261.
https://doi.org/10.1016/j.indmarman.2023.08.013, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64142
Kshetri, N., Voas, J., Dwivedi, Y., Torres, D., & O’Keefe, G. (2023). Metaverse’s Rise and Decline. Computer, 56(10), 77-82.
https://doi.org/10.1109/mc.2023.3296779, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63898
http://dx.doi.org/10.1109/mc.2023.3296779
Leong, L., Hew, T., Ooi, K., Metri, B., & Dwivedi, Y. (2023). Extending the Theory of Planned Behavior in the Social Commerce Context: A Meta-Analytic SEM (MASEM) Approach. Information Systems Frontiers, 25(5), 1847-1879.
https://doi.org/10.1007/s10796-022-10337-7, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60888
Abumalloh, R., Nilashi, M., Ooi, K., Wei-Han, G., Cham, T., Dwivedi, Y., & Hughes, L. (2023). The adoption of metaverse in the retail industry and its impact on sustainable competitive advantage: moderating impact of sustainability commitment. Annals of Operations Research, 0
https://doi.org/10.1007/s10479-023-05608-8, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64497
Jena, R. & Dwivedi, Y. (2023). Prioritizing the barriers to tourism growth in rural India: an integrated multi-criteria decision making (MCDM) approach. Journal of Tourism Futures, 9(3), 393-416.
https://doi.org/10.1108/jtf-10-2020-0171, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57205
Hossain, M., Sabani, A., Bandyopadhyay, A., Raman, R., Goyal, D., & Dwivedi, Y. (2023). Investigating the effect of social media fake news on consumer behavior: an empirical study with multiple moderations. Journal of Strategic Marketing, 0, 1-18.
https://doi.org/10.1080/0965254x.2023.2253824, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64141
Prashar, A., Gupta, P., Jeyaraj, A., & Dwivedi, Y. (2023). Expectation-Reality Gap in Information Technology Discontinuance Intention. Journal of Computer Information Systems, 63(5), 1057-1069.
https://doi.org/10.1080/08874417.2022.2123066, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61158
http://dx.doi.org/10.1080/08874417.2022.2123066
Shareef, M., Ahmed, J., Giannakis, M., Dwivedi, Y., Kumar, V., Butt, I., & Kumar, U. (2023). Machine autonomy for rehabilitation of elderly people: A trade-off between machine intelligence and consumer trust. Journal of Business Research, 164, 113961
https://doi.org/10.1016/j.jbusres.2023.113961, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63163
http://dx.doi.org/10.1016/j.jbusres.2023.113961
Patel, A., Singh, A., Rana, N., Parayitam, S., Dwivedi, Y., & Dutot, V. (2023). Assessing customers' attitude towards online apparel shopping: A three-way interaction model. Journal of Business Research, 164, 113917
https://doi.org/10.1016/j.jbusres.2023.113917, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63161
Ismagilova, E., Dwivedi, Y., Ismagilova, E., Sarker, P., Jeyaraj, A., Jadil, Y., & Hughes, D. (2023). A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption. Information Systems Frontiers, 25(4), 1421-1437.
https://doi.org/10.1007/s10796-021-10172-2, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57291
http://dx.doi.org/10.1007/s10796-021-10172-2
Balaji, M., Behl, A., Jain, K., Baabdullah, A., Giannakis, M., Shankar, A., & Dwivedi, Y. (2023). Effectiveness of B2B social media marketing: The effect of message source and message content on social media engagement. Industrial Marketing Management, 113, 243-257.
https://doi.org/10.1016/j.indmarman.2023.06.011, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63718
http://dx.doi.org/10.1016/j.indmarman.2023.06.011
Chaturvedi, R., Verma, S., Das, R., & Dwivedi, Y. (2023). Social companionship with artificial intelligence: Recent trends and future avenues. Technological Forecasting and Social Change, 193, 122634
https://doi.org/10.1016/j.techfore.2023.122634, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63364
http://dx.doi.org/10.1016/j.techfore.2023.122634
Malik, T., Dwivedi, Y., Kshetri, N., Hughes, D., Slade, E., Jeyaraj, A., Kar, A., Baabdullah, A., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M., Al-Busaidi, A., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L...., & Wright, R. (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71, 102642
https://doi.org/10.1016/j.ijinfomgt.2023.102642, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62927
http://dx.doi.org/10.1016/j.ijinfomgt.2023.102642
Kumar, A., Singh, J., Rana, N., & Dwivedi, Y. (2023). Multi-Channel Convolutional Neural Network for the Identification of Eyewitness Tweets of Disaster. Information Systems Frontiers, 25(4), 1589-1604.
https://doi.org/10.1007/s10796-022-10309-x, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60323
http://dx.doi.org/10.1007/s10796-022-10309-x
Varela-Neira, C., Dwivedi, Y., & Camoiras-Rodriguez, Z. (2023). Social media marketing system: conceptualization, scale development and validation. Internet Research, 33(4), 1302-1330.
https://doi.org/10.1108/intr-06-2021-0393, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60177
http://dx.doi.org/10.1108/intr-06-2021-0393
Sharma, S., Misra, S., Dwivedi, Y., & Rana, N. (2023). A Hierarchical Framework of Challenges for Blockchain Adoption in Public Services. Implications for decision-makers. Scandinavian Journal of Information Systems, 35(1), 79-122.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62326
https://aisel.aisnet.org/sjis/vol35/iss1/3/?utm_source=aisel.aisnet.org%2Fsjis%2Fvol35%2Fiss1%2F3&utm_medium=PDF&utm_campaign=PDFCoverPages
Dwivedi, Y., Sharma, A., Rana, N., Giannakis, M., Goel, P., & Dutot, V. (2023). Evolution of artificial intelligence research in Technological Forecasting and Social Change: Research topics, trends, and future directions. Technological Forecasting and Social Change, 192, 122579
https://doi.org/10.1016/j.techfore.2023.122579, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63151
http://dx.doi.org/10.1016/j.techfore.2023.122579
Choudhary, N., Ramkumar, M., Schoenherr, T., Rana, N., & Dwivedi, Y. (2023). Does Reshoring Affect the Resilience and Sustainability of Supply Chain Networks? The Cases of Apple and Jaguar Land Rover. British Journal of Management, 34(3), 1138-1156.
https://doi.org/10.1111/1467-8551.12614, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59791
http://dx.doi.org/10.1111/1467-8551.12614
Alalwan, A., Abu-Romman, S., Al-Weshah, G., Dwivedi, Y., & Albanna, H. (2023). Examining the key determinants of the jordanian customer’s adoption of genetically modified food. Heliyon, 9(6), e16920
https://doi.org/10.1016/j.heliyon.2023.e16920, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63641
http://dx.doi.org/10.1016/j.heliyon.2023.e16920
Shareef, M., Akram, M., Malik, T., Kumar, V., Dwivedi, Y., & Giannakis, M. (2023). An attitude-behavioral model to understand people’s behavior towards tourism during COVID-19 pandemic. Journal of Business Research, 161, 113839
https://doi.org/10.1016/j.jbusres.2023.113839, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62837
http://dx.doi.org/10.1016/j.jbusres.2023.113839
Verma, D., Dewani, P., Behl, A., & Dwivedi, Y. (2023). Understanding the impact of eWOM communication through the lens of information adoption model: A meta-analytic structural equation modeling perspective. Computers in Human Behavior, 143, 107710
https://doi.org/10.1016/j.chb.2023.107710, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62649
Maier, C., Thatcher, J., Grover, V., & Dwivedi, Y. (2023). Cross-sectional research: A critical perspective, use cases, and recommendations for IS research. International Journal of Information Management, 70, 102625
https://doi.org/10.1016/j.ijinfomgt.2023.102625, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62337
Hooda, A., Gupta, P., Jeyaraj, A., & Dwivedi, Y. (2023). Clarifying the Role of E-Government Trust in E-Government Success Models: A Meta-analytic Structural Equation Modeling Approach. Australasian Journal of Information Systems, 27
https://doi.org/10.3127/ajis.v27i0.4079, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63162
http://dx.doi.org/10.3127/ajis.v27i0.4079
Kautish, P., Purohit, S., Filieri, R., & Dwivedi, Y. (2023). Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM. Technological Forecasting and Social Change, 190, 122407
https://doi.org/10.1016/j.techfore.2023.122407, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62599
Kshetri, N. & Dwivedi, Y. (2023). Pollution-reducing and pollution-generating effects of the metaverse. International Journal of Information Management, 69, 102620
https://doi.org/10.1016/j.ijinfomgt.2023.102620, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62328
Dubey, R., Bryde, D., Dwivedi, Y., Graham, G., Foropon, C., & Papadopoulos, T. (2023). Dynamic digital capabilities and supply chain resilience: The role of government effectiveness. International Journal of Production Economics, 258, 108790
https://doi.org/10.1016/j.ijpe.2023.108790, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62325
Nilashi, M., Baabdullah, A., Abumalloh, R., Ooi, K., Tan, G., Giannakis, M., & Dwivedi, Y. (2023). How can big data and predictive analytics impact the performance and competitive advantage of the food waste and recycling industry?. Annals of Operations Research, 0
https://doi.org/10.1007/s10479-023-05272-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62919
Dwivedi, Y., Balakrishnan, J., Das, R., & Dutot, V. (2023). Resistance to innovation: A dynamic capability model based enquiry into retailers’ resistance to blockchain adaptation. Journal of Business Research, 157, 113632
https://doi.org/10.1016/j.jbusres.2022.113632, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62222
Gupta, M., Dennehy, D., Parra, C., Mäntymäki, M., & Dwivedi, Y. (2023). Fake news believability: The effects of political beliefs and espoused cultural values. Information and Management, 60(2), 103745
https://doi.org/10.1016/j.im.2022.103745, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62156
Tasnim, Z., Shareef, M., Baabdullah, A., Hamid, A., & Dwivedi, Y. (2023). An Empirical Study on Factors Impacting the Adoption of Digital Technologies in Supply Chain Management and What Blockchain Technology Could Do for the Manufacturing Sector of Bangladesh. Information Systems Management, 40(4), 1-23.
https://doi.org/10.1080/10580530.2023.2172487, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62390
Iranmanesh, M., Maroufkhani, P., Asadi, S., Ghobakhloo, M., Dwivedi, Y., & Tseng, M. (2023). Effects of supply chain transparency, alignment, adaptability, and agility on blockchain adoption in supply chain among SMEs. Computers and Industrial Engineering, 176, 108931
https://doi.org/10.1016/j.cie.2022.108931, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62190
Ali, O., Momin, M., Shrestha, A., Das, R., Alhajj, F., & Dwivedi, Y. (2023). A review of the key challenges of non-fungible tokens. Technological Forecasting and Social Change, 187, 122248
https://doi.org/10.1016/j.techfore.2022.122248, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62073
Singh, P., Kaur, S., Baabdullah, A., Dwivedi, Y., Sharma, S., Sawhney, R., & Das, R. (2023). Is #SDG13 Trending Online? Insights from Climate Change Discussions on Twitter. Information Systems Frontiers, 25(1), 199-219.
https://doi.org/10.1007/s10796-022-10348-4, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61467
http://dx.doi.org/10.1007/s10796-022-10348-4
Kronemann, B., Kizgin, H., Rana, N., & Dwivedi, Y. (2023). How AI encourages consumers to share their secrets? The role of anthropomorphism, personalisation, and privacy concerns and avenues for future research. Spanish Journal of Marketing - ESIC, 27(1)
https://doi.org/10.1108/sjme-10-2022-0213, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62049
Sinha, S., Mukhopadhyay, S., Upadhyay, P., Dwivedi, Y., Bhattacharyya, S., Paul, M., & Bhattacharyy, A. (2023). Challenges and opportunities in IT transformation of public service delivery: case of India Post. Transforming Government: People, Process and Policy, 17(1)
https://doi.org/10.1108/tg-04-2022-0053, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62105
Vazirani, A., Sarkar, S., Bhattacharjee, T., Dwivedi, Y., & Jack, S. (2023). Information signals and bias in investment decisions: A meta-analytic comparison of prediction and actual performance of new ventures. Journal of Business Research, 155, 113424
https://doi.org/10.1016/j.jbusres.2022.113424, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61723
Mustak, M., Salminen, J., Mäntymäki, M., Rahman, A., & Dwivedi, Y. (2023). Deepfakes: Deceptions, mitigations, and opportunities. Journal of Business Research, 154, 113368
https://doi.org/10.1016/j.jbusres.2022.113368, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61531
Yuan, Y., Dwivedi, Y., Tan, G., Cham, T., Ooi, K., Aw, E., & Currie, W. (2023). Government Digital Transformation: Understanding the Role of Government Social Media. Government Information Quarterly, 40(1), 101775
https://doi.org/10.1016/j.giq.2022.101775, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61466
Verma, D., Dewani, P., Behl, A., Pereira, V., Dwivedi, Y., & Giudice, M. (2023). A meta-analysis of antecedents and consequences of eWOM credibility: Investigation of moderating role of culture and platform type. Journal of Business Research, 154, 113292
https://doi.org/10.1016/j.jbusres.2022.08.056, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61159
Ray, A., Bala, P., & Dwivedi, Y. (2022). Exploring Barriers Affecting e-Health Service Continuance Intention in India : From the Innovation Resistance Theory Stance. Asia Pacific Journal of Information Systems, 32(4), 890-915.
https://doi.org/10.14329/apjis.2022.32.4.890, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61290
http://dx.doi.org/10.14329/apjis.2022.32.4.890
Theadora, C., Amelia, M., Tan, G., Lo, P., Ooi, K., & Dwivedi, Y. (2022). How does involvement build loyalty towards music-streaming platforms? A multi-analytical SEM-ANN technique. Journal of Product and Brand Management, 32(4)
https://doi.org/10.1108/jpbm-02-2022-3855, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62016
Dennehy, D., Griva, A., Pouloudi, N., Dwivedi, Y., Mäntymäki, M., & Pappas, I. (2022). Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI. Information Systems Frontiers, 25
https://doi.org/10.1007/s10796-022-10365-3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62155
Hossain, M., Chowdhury, M., Pappas, I., Metri, B., Hughes, D., & Dwivedi, Y. (2022). Fake news on Facebook and their impact on supply chain disruption during COVID-19. Annals of Operations Research, 327
https://doi.org/10.1007/s10479-022-05124-1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62106
Dwivedi, Y., Hughes, D., Wang, Y., Alalwan, A., Ahn, S., Balakrishnan, J., Barta, S., Belk, R., Buhalis, D., Dutot, V., Felix, R., Filieri, R., Flavián, C., Gustafsson, A., Hinsch, C., Hollensen, S., Jain, V., Kim, J., Krishen, A...., & Wirtz, J. (2022). Metaverse marketing: How the metaverse will shape the future of consumer research and practice. Psychology and Marketing, 40(4)
https://doi.org/10.1002/mar.21767, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62005
Gupta, P., Prashar, A., Giannakis, M., Dutot, V., & Dwivedi, Y. (2022). How organizational socialization occurring in virtual setting unique: A longitudinal study of socialization. Technological Forecasting and Social Change, 185, 122097
https://doi.org/10.1016/j.techfore.2022.122097, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61402
Oesterreich, T., Anton, E., Teuteberg, F., & Dwivedi, Y. (2022). The role of the social and technical factors in creating business value from big data analytics: A meta-analysis. Journal of Business Research, 153, 128-149.
https://doi.org/10.1016/j.jbusres.2022.08.028, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60854
Hooda, A., Gupta, P., Jeyaraj, A., Giannakis, M., & Dwivedi, Y. (2022). The effects of trust on behavioral intention and use behavior within e-government contexts. International Journal of Information Management, 67, 102553
https://doi.org/10.1016/j.ijinfomgt.2022.102553, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60694
Ghosh, T., S., S., & Dwivedi, Y. (2022). Brands in a game or a game for brands? Comparing the persuasive effectiveness of in‐game advertising and advergames. Psychology and Marketing, 39(12), 2328-2348.
https://doi.org/10.1002/mar.21752, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61581
Grover, P., Kar, A., & Dwivedi, Y. (2022). The evolution of social media influence - A literature review and research agenda. International Journal of Information Management Data Insights, 2(2), 100116
https://doi.org/10.1016/j.jjimei.2022.100116, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61036
Al-Adwan, A., Al-Debei, M., & Dwivedi, Y. (2022). E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions. Technology in Society, 71, 102083
https://doi.org/10.1016/j.techsoc.2022.102083, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60787
Rathnasiri, S., Ray, P., Vega-Mejía, C., Islam, S., Rana, N., & Dwivedi, Y. (2022). Optimising small-scale electronic commerce supply chain operations: a dynamic cost-sharing contract approach. Annals of Operations Research, 318(1), 453-499.
https://doi.org/10.1007/s10479-022-04662-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59549
http://dx.doi.org/10.1007/s10479-022-04662-y
Shareef, M., Dwivedi, Y., Ahmed, J., Kumar, U., & Mahmud, R. (2022). Stakeholders conflict and private–public partnership chain (PPPC): supply chain of perishable product. The International Journal of Logistics Management, 33(4), 1218-1245.
https://doi.org/10.1108/ijlm-12-2020-0486, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56393
Khan, E., Chowdhury, M., Hossain, M., Mahmud, A., Baabdullah, A., & Dwivedi, Y. (2022). Performance of small firms in a circular economy: configuring challenges and entrepreneurial orientation. Management Decision, 62(8), 2428-2450.
https://doi.org/10.1108/md-05-2022-0731, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61369
Al-Debei, M., Dwivedi, Y., & Hujran, O. (2022). Why would telecom customers continue to use mobile value-added services?. Journal of Innovation & Knowledge, 7(4), 100242
https://doi.org/10.1016/j.jik.2022.100242, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60780
Obeidat, Z., Alalwan, A., Baabdullah, A., Obeidat, A., & Dwivedi, Y. (2022). The other customer online revenge: A moderated mediation model of avenger expertise and message trustworthiness. Journal of Innovation and Knowledge, 7(4), 100230
https://doi.org/10.1016/j.jik.2022.100230, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60492
Dwivedi, Y., Hughes, D., Baabdullah, A., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M., Dennehy, D., Metri, B., Buhalis, D., Cheung, C., Conboy, K., Doyle, R., Dubey, R., Dutot, V., Felix, R., Goyal, D., Gustafsson, A., Hinsch, C., Jebabli, I...., & Wamba, S. (2022). Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management, 66, 102542
https://doi.org/10.1016/j.ijinfomgt.2022.102542, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60438
Nasseef, O., Baabdullah, A., Alalwan, A., Lal, B., & Dwivedi, Y. (2022). Artificial intelligence-based public healthcare systems: G2G knowledge-based exchange to enhance the decision-making process. Government Information Quarterly, 39(4), 101618
https://doi.org/10.1016/j.giq.2021.101618, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57485
Nguyen, L., Dwivedi, Y., Tan, G., Aw, E., Lo, P., & Ooi, K. (2022). Unlocking Pathways to Mobile Payment Satisfaction and Commitment. Journal of Computer Information Systems, 63(4), 1-18.
https://doi.org/10.1080/08874417.2022.2119444, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60895
Kumar, P., Kushwaha, A., Kar, A., Dwivedi, Y., & Rana, N. (2022). Managing buyer experience in a buyer–supplier relationship in MSMEs and SMEs. Annals of Operations Research, 0
https://doi.org/10.1007/s10479-022-04954-3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60961
Griva, A., Dennehy, D., Pappas, I., Mäntymäki, M., Pouloudi, N., Dwivedi, Y., & Schmarzo, B. (2022). Artificial intelligence and analytics in practice. Journal of Decision Systems, 32(3), 1-7.
https://doi.org/10.1080/12460125.2022.2122218, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61188
Mariani, M., Machado, I., Magrelli, V., & Dwivedi, Y. (2022). Artificial intelligence in innovation research: A systematic review, conceptual framework, and future research directions. Technovation, 122, 102623
https://doi.org/10.1016/j.technovation.2022.102623, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa61035
Sarkar, J., Sarkar, A., Dwivedi, Y., & Balaji, M. (2022). Sweat it for sustainability: Impact of physical activity/exercise on sustainable consumption. Psychology and Marketing, 39(11), 2184-2199.
https://doi.org/10.1002/mar.21722, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60855
Dubey, R., Bryde, D., Dwivedi, Y., Graham, G., & Foropon, C. (2022). Impact of artificial intelligence-driven big data analytics culture on agility and resilience in humanitarian supply chain: A practice-based view. International Journal of Production Economics, 250, 108618
https://doi.org/10.1016/j.ijpe.2022.108618, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60882
Lo, P., Dwivedi, Y., Tan, G., Ooi, K., Aw, E., & Metri, B. (2022). Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis. Journal of Business Research, 147, 325-337.
https://doi.org/10.1016/j.jbusres.2022.04.013, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59790
Ghosh, T., Sreejesh, S., & Dwivedi, Y. (2022). Brand logos versus brand names: A comparison of the memory effects of textual and pictorial brand elements placed in computer games. Journal of Business Research, 147, 222-235.
https://doi.org/10.1016/j.jbusres.2022.04.017, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59789
Sharma, K., Dwivedi, Y., & Metri, B. (2022). Incorporating causality in energy consumption forecasting using deep neural networks. Annals of Operations Research, 0
https://doi.org/10.1007/s10479-022-04857-3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60324
Luthra, S., Janssen, M., Rana, N., Yadav, G., & Dwivedi, Y. (2022). Categorizing and relating implementation challenges for realizing blockchain applications in government. Information Technology and People, 36(4)
https://doi.org/10.1108/itp-08-2020-0600, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60322
Upadhyay, N., Upadhyay, S., & Dwivedi, Y. (2022). Theorizing artificial intelligence acceptance and digital entrepreneurship model. International Journal of Entrepreneurial Behavior and Research, 28(5), 1138-1166.
https://doi.org/10.1108/ijebr-01-2021-0052, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56711
Srivastava, N., Mishra, A., & Dwivedi, Y. (2022). Investigating Antecedents of Adoption Intention for Audiobook Applications. Journal of Computer Information Systems, 62(4), 765-777.
https://doi.org/10.1080/08874417.2021.1913672, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56621
Chatterjee, S., Kar, A., & Dwivedi, Y. (2022). Intention to Use IoT by Aged Indian Consumers. Journal of Computer Information Systems, 62(4), 655-666.
https://doi.org/10.1080/08874417.2021.1873080, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55972
Ali, O., Murray, P., Muhammed, S., Dwivedi, Y., & Rashiti, S. (2022). Evaluating Organizational Level IT Innovation Adoption Factors among Global Firms. Journal of Innovation & Knowledge, 7(3), 100213
https://doi.org/10.1016/j.jik.2022.100213, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60131
Akter, S., Hani, U., Dwivedi, Y., & Sharma, A. (2022). The future of marketing analytics in the sharing economy. Industrial Marketing Management, 104, 85-100.
https://doi.org/10.1016/j.indmarman.2022.04.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59840
Lim, X., Cheah, J., Dwivedi, Y., & Richard, J. (2022). Does retail type matter? Consumer responses to channel integration in omni-channel retailing. Journal of Retailing and Consumer Services, 67, 102992
https://doi.org/10.1016/j.jretconser.2022.102992, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59666
Upadhyay, N., Upadhyay, S., Al-Debei, M., Baabdullah, A., & Dwivedi, Y. (2022). The influence of digital entrepreneurship and entrepreneurial orientation on intention of family businesses to adopt artificial intelligence: examining the mediating role of business innovativeness. International Journal of Entrepreneurial Behavior and Research, 0
https://doi.org/10.1108/ijebr-02-2022-0154, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60058
Pereira, V., Behl, A., Jayawardena, N., Laker, B., Dwivedi, Y., & Bhardwaj, S. (2022). The art of gamifying digital gig workers: a theoretical assessment of evaluating engagement and motivation. Production Planning & Control, 35(13), 1608-1624.
https://doi.org/10.1080/09537287.2022.2083524, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60057
Chatterjee, S., Rana, N., & Dwivedi, Y. (2022). Assessing Consumers’ Co‐production and Future Participation On Value Co‐creation and Business Benefit: an F-P-C-B Model Perspective. Information Systems Frontiers, 24(3), 945-964.
https://doi.org/10.1007/s10796-021-10104-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55955
Shiau, W., Chen, H., Wang, Z., & Dwivedi, Y. (2022). Exploring core knowledge in business intelligence research. Internet Research, 33(3)
https://doi.org/10.1108/intr-04-2021-0231, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59997
Wong, L., Tan, G., Ooi, K., Lin, B., & Dwivedi, Y. (2022). Artificial intelligence-driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis. International Journal of Production Research, 62(15), 5535-5555.
https://doi.org/10.1080/00207543.2022.2063089, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59746
Rana, N., Chatterjee, S., Dwivedi, Y., & Akter, S. (2022). Understanding dark side of artificial intelligence (AI) integrated business analytics: assessing firm’s operational inefficiency and competitiveness. European Journal of Information Systems, 31(3), 364-387.
https://doi.org/10.1080/0960085x.2021.1955628, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57290
Motamarri, S., Akter, S., Hossain, M., & Dwivedi, Y. (2022). How does remote analytics empowerment capability payoff in the emerging industrial revolution?. Journal of Business Research, 144, 1163-1174.
https://doi.org/10.1016/j.jbusres.2022.02.064, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59424
Akter, S., Dwivedi, Y., Sajib, S., Biswas, K., Bandara, R., & Michael, K. (2022). Algorithmic bias in machine learning-based marketing models. Journal of Business Research, 144, 201-216.
https://doi.org/10.1016/j.jbusres.2022.01.083, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59260
Anand, A., Agarwal, M., Aggrawal, D., Hughes, D., Maroufkhani, P., & Dwivedi, Y. (2022). Successive generation introduction time for high technological products: an analysis based on different multi-attribute utility functions. Environment, Development and Sustainability, 0
https://doi.org/10.1007/s10668-022-02357-9, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59893
Tasnim, Z., Shareef, M., Dwivedi, Y., Kumar, U., Kumar, V., Malik, T., & Raman, R. (2022). Tourism sustainability during COVID-19: developing value chain resilience. Operations Management Research, 16
https://doi.org/10.1007/s12063-021-00250-8, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59031
Kalia, P., Dwivedi, Y., & Acevedo-Duque, Á. (2022). Cellulographics©: A novel smartphone user classification metrics. Journal of Innovation & Knowledge, 7(2), 100179
https://doi.org/10.1016/j.jik.2022.100179, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59514
Jadil, Y., Rana, N., & Dwivedi, Y. (2022). Understanding the drivers of online trust and intention to buy on a website: An emerging market perspective. International Journal of Information Management Data Insights, 2(1)
https://doi.org/10.1016/j.jjimei.2022.100065, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59460
Dwivedi, Y., Hughes, D., Kar, A., Baabdullah, A., Grover, P., Abbas, R., Andreini, D., Abumoghli, I., Barlette, Y., Bunker, D., Kruse, L., Constantiou, I., Davison, R., De’, R., Dubey, R., Fenby-Taylor, H., Gupta, B., He, W., Kodama, M...., & Wade, M. (2022). Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action. International Journal of Information Management, 63, 102456
https://doi.org/10.1016/j.ijinfomgt.2021.102456, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58613
Singh, J., Kumar, A., Rana, N., & Dwivedi, Y. (2022). Attention-Based LSTM Network for Rumor Veracity Estimation of Tweets. Information Systems Frontiers, 24(2), 459-474.
https://doi.org/10.1007/s10796-020-10040-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54558
Ismagilova, E., Ismagilova, E., Hughes, D., Rana, N., & Dwivedi, Y. (2022). Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction Framework. Information Systems Frontiers, 24(2), 393-414.
https://doi.org/10.1007/s10796-020-10044-1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54687
Tasnim, Z., Hamid, A., Dwivedi, Y., & Shareef, M. (2022). Sustainable disaster supply chain management for relief operations in Bangladesh. Journal of Humanitarian Logistics and Supply Chain Management, 12(2), 285-304.
https://doi.org/10.1108/jhlscm-07-2021-0062, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59011
Sharma, S., Kar, A., Gupta, M., Dwivedi, Y., & Janssen, M. (2022). Digital citizen empowerment: A systematic literature review of theories and development models. Information Technology for Development, 28(4), 1-28.
https://doi.org/10.1080/02681102.2022.2046533, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59449
Goel, P., Parayitam, S., Sharma, A., Rana, N., & Dwivedi, Y. (2022). A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping. Journal of Business Research, 142, 1-16.
https://doi.org/10.1016/j.jbusres.2021.12.041, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59025
Sharma, S., Singh, G., Jones, P., Kraus, S., & Dwivedi, Y. (2022). Understanding Agile Innovation Management Adoption for SMEs. IEEE Transactions on Engineering Management, 69(6), 3546-3557.
https://doi.org/10.1109/tem.2022.3148341, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59461
https://ieeexplore.ieee.org/document/9720717?source=authoralert
Hughes, D., Dwivedi, Y., Rana, N., Williams, M., & Raghavan, V. (2022). Perspectives on the future of manufacturing within the Industry 4.0 era. Production Planning & Control, 33(2-3), 138-158.
https://doi.org/10.1080/09537287.2020.1810762, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa52962
Tamilmani, K., Rana, N., Nunkoo, R., Raghavan, V., & Dwivedi, Y. (2022). Indian Travellers’ Adoption of Airbnb Platform. Information Systems Frontiers, 24(1), 77-96.
https://doi.org/10.1007/s10796-020-10060-1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59641
Modgil, S., Dwivedi, Y., Rana, N., Gupta, S., & Kamble, S. (2022). Has Covid-19 accelerated opportunities for digital entrepreneurship? An Indian perspective. Technological Forecasting and Social Change, 175, 121415
https://doi.org/10.1016/j.techfore.2021.121415, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58875
Wang, G., Tan, G., Yuan, Y., Ooi, K., & Dwivedi, Y. (2022). Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis. Technological Forecasting and Social Change, 175, 121345
https://doi.org/10.1016/j.techfore.2021.121345, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58739
Dwivedi, Y., Shareef, M., Akram, M., Bhatti, Z., & Rana, N. (2022). Examining the effects of enterprise social media on operational and social performance during environmental disruption. Technological Forecasting and Social Change, 175, 121364
https://doi.org/10.1016/j.techfore.2021.121364, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58682
Baabdullah, A., Alsulaimani, A., Allamnakhrah, A., Alalwan, A., Dwivedi, Y., & Rana, N. (2022). Usage of augmented reality (AR) and development of e-learning outcomes: An empirical evaluation of students’ e-learning experience. Computers & Education, 177, 104383
https://doi.org/10.1016/j.compedu.2021.104383, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58643
Jain, S., Basu, S., Dwivedi, Y., & Kaur, S. (2022). Interactive voice assistants – Does brand credibility assuage privacy risks?. Journal of Business Research, 139, 701-717.
https://doi.org/10.1016/j.jbusres.2021.10.007, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58175
Upadhyay, N., Upadhyay, S., Abed, S., & Dwivedi, Y. (2022). Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with perceived severity and self-efficacy. International Journal of Bank Marketing, 40(5)
https://doi.org/10.1108/ijbm-06-2021-0262, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58859
Sharma, A., Koohang, A., Rana, N., Abed, S., & Dwivedi, Y. (2022). Journal of Computer Information Systems: Intellectual and Conceptual Structure. Journal of Computer Information Systems, 63(1), 1-31.
https://doi.org/10.1080/08874417.2021.2021114, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59022
Upadhyay, P., Kumar, A., Dwivedi, Y., & Adlakha, A. (2022). Continual usage intention of platform-based governance services: A study from an emerging economy. Government Information Quarterly, 39(1), 101651
https://doi.org/10.1016/j.giq.2021.101651, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58267
Grover, P., Kar, A., & Dwivedi, Y. (2022). Understanding artificial intelligence adoption in operations management: insights from the review of academic literature and social media discussions. Annals of Operations Research, 308(1-2), 177-213.
https://doi.org/10.1007/s10479-020-03683-9, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54399
Panigrahi, R., Srivastava, P., Panigrahi, P., & Dwivedi, Y. (2021). Role of Internet Self-Efficacy and Interactions on Blended Learning Effectiveness. Journal of Computer Information Systems, 62(6), 1-14.
https://doi.org/10.1080/08874417.2021.2004565, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58612
Singh, G., Sharma, S., Sharma, R., & Dwivedi, Y. (2021). Investigating environmental sustainability in small family-owned businesses: Integration of religiosity, ethical judgment, and theory of planned behavior. Technological Forecasting and Social Change, 173, 121094
https://doi.org/10.1016/j.techfore.2021.121094, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57609
Nunkoo, R., Sharma, A., Rana, N., Dwivedi, Y., & Sunnassee, V. (2021). Advancing sustainable development goals through interdisciplinarity in sustainable tourism research. Journal of Sustainable Tourism, 31((2023)), 1-25.
https://doi.org/10.1080/09669582.2021.2004416, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58549
Sarkar, J., Sreejesh, S., Sarkar, A., & Dwivedi, Y. (2021). Impact of self‐brand connection on willingness to pay premium: Relevant mediators and moderators. Psychology & Marketing, 38(11), 1942-1959.
https://doi.org/10.1002/mar.21554, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57294
Neogi, A., Garg, K., Mishra, R., & Dwivedi, Y. (2021). Sentiment analysis and classification of Indian farmers’ protest using twitter data. International Journal of Information Management Data Insights, 1(2), 100019
https://doi.org/10.1016/j.jjimei.2021.100019, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57208
Sharma, A., Dwivedi, Y., Arya, V., & Siddiqui, M. (2021). Does SMS advertising still have relevance to increase consumer purchase intention? A hybrid PLS-SEM-neural network modelling approach. Computers in Human Behavior, 124, 106919
https://doi.org/10.1016/j.chb.2021.106919, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57094
Kushwaha, A., Kar, A., & Dwivedi, Y. (2021). Applications of big data in emerging management disciplines: A literature review using text mining. International Journal of Information Management Data Insights, 1(2), 100017
https://doi.org/10.1016/j.jjimei.2021.100017, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57053
Akter, S., Dwivedi, Y., Biswas, K., Michael, K., Bandara, R., & Sajib, S. (2021). Addressing Algorithmic Bias in AI-Driven Customer Management. Journal of Global Information Management, 29(6), 1-27.
https://doi.org/10.4018/jgim.20211101.oa3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55933
Loh, X., Lee, V., Loh, X., Tan, G., Ooi, K., & Dwivedi, Y. (2021). The Dark Side of Mobile Learning via Social Media: How Bad Can It Get?. Information Systems Frontiers, 24, 1887-1904.
https://doi.org/10.1007/s10796-021-10202-z, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57827
Alalwan, A., Baabdullah, A., Dwivedi, Y., Rana, N., Lal, B., & Raman, R. (2021). Et-moone and marketing relationship governance: The effect of digital transformation and ICT during the COVID-19 pandemic. Industrial Marketing Management, 98, 241-254.
https://doi.org/10.1016/j.indmarman.2021.09.001, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57782
Roy, P., Kumar, A., Singh, J., Dwivedi, Y., Rana, N., & Raman, R. (2021). Disaster related social media content processing for sustainable cities. Sustainable Cities and Society, 75(December 2021), 103363
https://doi.org/10.1016/j.scs.2021.103363, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57905
Paul, J., Merchant, A., Dwivedi, Y., & Rose, G. (2021). Writing an impactful review article: What do we know and what do we need to know?. Journal of Business Research, 133, 337-340.
https://doi.org/10.1016/j.jbusres.2021.05.005, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57186
Chatterjee, S., Rana, N., Dwivedi, Y., & Baabdullah, A. (2021). Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model. Technological Forecasting and Social Change, 170, 120880
https://doi.org/10.1016/j.techfore.2021.120880, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56829
Rajan, R., Rana, N., Parameswar, N., Dhir, S., Sushil, ., & Dwivedi, Y. (2021). Developing a modified total interpretive structural model (M-TISM) for organizational strategic cybersecurity management. Technological Forecasting and Social Change, 170, 120872
https://doi.org/10.1016/j.techfore.2021.120872, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56813
Singh, A., Jenamani, M., Thakkar, J., & Dwivedi, Y. (2021). A Text Analytics Framework for Performance Assessment and Weakness Detection From Online Reviews. Journal of Global Information Management, 30(8), 1-26.
https://doi.org/10.4018/jgim.304069, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55930
Lal, B., Dwivedi, Y., & Haag, M. (2021). Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance. Information Systems Frontiers, 25
https://doi.org/10.1007/s10796-021-10182-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57594
Gaur, L., Afaq, A., Singh, G., & Dwivedi, Y. (2021). Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda. International Journal of Contemporary Hospitality Management, 33(11)
https://doi.org/10.1108/ijchm-11-2020-1246, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57066
Han, R., Lam, H., Zhan, Y., Wang, Y., Dwivedi, Y., & Tan, K. (2021). Artificial intelligence in business-to-business marketing: a bibliometric analysis of current research status, development and future directions. Industrial Management & Data Systems, 121(12)
https://doi.org/10.1108/imds-05-2021-0300, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57462
Cao, G., Duan, Y., Edwards, J., & Dwivedi, Y. (2021). Understanding managers’ attitudes and behavioral intentions towards using artificial intelligence for organizational decision-making. Technovation, 106, 102312
https://doi.org/10.1016/j.technovation.2021.102312, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56941
Jadil, Y., Rana, N., & Dwivedi, Y. (2021). A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture. Journal of Business Research, 132, 354-372.
https://doi.org/10.1016/j.jbusres.2021.04.052, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56675
Sreejesh, S., Ghosh, T., & Dwivedi, Y. (2021). Moving beyond the content: The role of contextual cues in the effectiveness of gamification of advertising. Journal of Business Research, 132, 88-101.
https://doi.org/10.1016/j.jbusres.2021.04.007, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56619
Ghosh, T., S., S., & Dwivedi, Y. (2021). Examining the Deferred Effects of Gaming Platform and Game Speed of Advergames on Memory, Attitude, and Purchase Intention. Journal of Interactive Marketing, 55, 52-66.
https://doi.org/10.1016/j.intmar.2021.01.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56029
Ismagilova, E., Dwivedi, Y., Ismagilova, E., Hughes, D., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A., Kumar, V., Rahman, M., Raman, R., Rauschnabel, P., Rowley, J., Salo, J., Tran, G., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168
https://doi.org/10.1016/j.ijinfomgt.2020.102168, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54400
Wang, C., Teo, T., Dwivedi, Y., & Janssen, M. (2021). Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory. Information Technology & People, 34(4), 1313-1337.
https://doi.org/10.1108/itp-02-2020-0097, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56690
Anand, A., Irshad, M., & Dwivedi, Y. (2021). Modeling view count dynamics for YouTube videos: a multimodal perspective. Kybernetes, 51(10)
https://doi.org/10.1108/k-02-2021-0154, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa57239
Kumar, P., Polonsky, M., Dwivedi, Y., & Kar, A. (2021). Green information quality and green brand evaluation: the moderating effects of eco-label credibility and consumer knowledge. European Journal of Marketing, 55(7), 2037-2071.
https://doi.org/10.1108/ejm-10-2019-0808, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56089
Aggrawal, N., Arora, A., Anand, A., & Dwivedi, Y. (2021). Early viewers or followers: a mathematical model for YouTube viewers’ categorization. Kybernetes, 50(6), 1811-1836.
https://doi.org/10.1108/k-03-2020-0128, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54663
Shet, S., Poddar, T., Samuel, F., & Dwivedi, Y. (2021). Examining the determinants of successful adoption of data analytics in human resource management – A framework for implications. Journal of Business Research, 131, 311-326.
https://doi.org/10.1016/j.jbusres.2021.03.054, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56620
Kumari, K., Singh, J., Dwivedi, Y., & Rana, N. (2021). Bilingual Cyber-aggression detection on social media using LSTM autoencoder. Soft Computing, 25(14), 8999-9012.
https://doi.org/10.1007/s00500-021-05817-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56618
Krishen, A., Dwivedi, Y., Bindu, N., & Kumar, K. (2021). A broad overview of interactive digital marketing: A bibliometric network analysis. Journal of Business Research, 131, 183-195.
https://doi.org/10.1016/j.jbusres.2021.03.061, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56590
Vimalkumar, M., Sharma, S., Singh, J., & Dwivedi, Y. (2021). ‘Okay Google, What About My Privacy?’: User’s Privacy Perceptions and Acceptance of Voice Based Digital Assistants. Computers in Human Behavior, 120, 106763
https://doi.org/10.1016/j.chb.2021.106763, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56333
Banerjee, S., Singh, J., Dwivedi, Y., & Rana, N. (2021). Social media analytics for end-users' expectation management in information systems development projects. Information Technology & People, 34(6)
https://doi.org/10.1108/itp-10-2020-0706, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56878
Mathivathanan, D., Mathiyazhagan, K., Rana, N., Khorana, S., & Dwivedi, Y. (2021). Barriers to the adoption of blockchain technology in business supply chains: a total interpretive structural modelling (TISM) approach. International Journal of Production Research, 59(11), 3338-3359.
https://doi.org/10.1080/00207543.2020.1868597, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55766
Sreejesh, S., Dwivedi, Y., & Ghosh, T. (2021). How does a brand's psychological distance in an advergame influence brand memory of the consumers?. Journal of Consumer Behaviour, 20(6)
https://doi.org/10.1002/cb.1950, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56769
Kapoor, K., Bigdeli, A., Dwivedi, Y., Schroeder, A., Beltagui, A., & Baines, T. (2021). A socio-technical view of platform ecosystems: Systematic review and research agenda. Journal of Business Research, 128, 94-108.
https://doi.org/10.1016/j.jbusres.2021.01.060, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56149
Kumari, K., Singh, J., Dwivedi, Y., & Rana, N. (2021). Multi-modal aggression identification using Convolutional Neural Network and Binary Particle Swarm Optimization. Future Generation Computer Systems, 118, 187-197.
https://doi.org/10.1016/j.future.2021.01.014, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56001
Ismagilova, E., Rana, N., Slade, E., & Dwivedi, Y. (2021). A meta-analysis of the factors affecting eWOM providing behaviour. European Journal of Marketing, 55(4), 1067-1102.
https://doi.org/10.1108/ejm-07-2018-0472, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55410
http://dx.doi.org/10.1108/ejm-07-2018-0472
Balakrishnan, J. & Dwivedi, Y. (2021). Role of cognitive absorption in building user trust and experience. Psychology & Marketing, 38(4), 643-668.
https://doi.org/10.1002/mar.21462, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56096
Sharma, S., Metri, B., Dwivedi, Y., & Rana, N. (2021). Challenges common service centers (CSCs) face in delivering e-government services in rural India. Government Information Quarterly, 38(2), 101573
https://doi.org/10.1016/j.giq.2021.101573, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55997
Shareef, M., Dwivedi, Y., Wright, A., Kumar, V., Sharma, S., & Rana, N. (2021). Lockdown and sustainability: An effective model of information and communication technology. Technological Forecasting and Social Change, 165, 120531
https://doi.org/10.1016/j.techfore.2020.120531, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55883
Ismagilova, E., Dwivedi, Y., Hughes, D., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., Duan, Y., Dwivedi, R., Edwards, J., Eirug, A., Galanos, V., Ilavarasan, P., Janssen, M., Jones, P., Kar, A., Kizgin, H., Kronemann, B., Lal, B...., & Williams, M. (2021). Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management, 57, 1-47.
https://doi.org/10.1016/j.ijinfomgt.2019.08.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51307
http://dx.doi.org/10.1016/j.ijinfomgt.2019.08.002
Vimalkumar, M., Gupta, A., Sharma, D., & Dwivedi, Y. (2021). Understanding the Effect that Task Complexity has on Automation Potential and Opacity: Implications for Algorithmic Fairness. AIS Transactions on Human-Computer Interaction, 13(1), 104-129.
https://doi.org/10.17705/1thci.00144, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55897
Chakraborty, T., Kumar, A., Upadhyay, P., & Dwivedi, Y. (2021). Link between social distancing, cognitive dissonance, and social networking site usage intensity: a country-level study during the COVID-19 outbreak. Internet Research, 31(2), 419-456.
https://doi.org/10.1108/intr-05-2020-0281, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55835
Dubey, R., Bryde, D., Foropon, C., Tiwari, M., Dwivedi, Y., & Schiffling, S. (2021). An investigation of information alignment and collaboration as complements to supply chain agility in humanitarian supply chain. International Journal of Production Research, 59(5), 1586-1605.
https://doi.org/10.1080/00207543.2020.1865583, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55834
Mishra, A., Shukla, A., Rana, N., & Dwivedi, Y. (2021). From “touch” to a “multisensory” experience: The impact of technology interface and product type on consumer responses. Psychology & Marketing, 38(3), 385-396.
https://doi.org/10.1002/mar.21436, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55682
Pillai, R., Sivathanu, B., Mariani, M., Rana, N., Yang, B., & Dwivedi, Y. (2021). Adoption of AI-empowered industrial robots in auto component manufacturing companies. Production Planning & Control, 33(16), 1-17.
https://doi.org/10.1080/09537287.2021.1882689, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55411
Rana, N., Dwivedi, Y., & Hughes, D. (2021). Analysis of challenges for blockchain adoption within the Indian public sector: an interpretive structural modelling approach. Information Technology & People, 35(2)
https://doi.org/10.1108/itp-07-2020-0460, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa56118
Ismagilova, E., Dwivedi, Y., Ismagilova, E., Rana, N., & Raman, R. (2021). Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review. Information Systems Frontiers, 25
https://doi.org/10.1007/s10796-021-10106-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55991
Bag, S., Pretorius, J., Gupta, S., & Dwivedi, Y. (2021). Role of institutional pressures and resources in the adoption of big data analytics powered artificial intelligence, sustainable manufacturing practices and circular economy capabilities. Technological Forecasting and Social Change, 163, 120420
https://doi.org/10.1016/j.techfore.2020.120420, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55735
Sharma, A., Nunkoo, R., Rana, N., & Dwivedi, Y. (2021). On the intellectual structure and influence of tourism social science research. Annals of Tourism Research, 91(November 2021), 103142
https://doi.org/10.1016/j.annals.2021.103142, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55996
Mittal, A., Mantri, A., Tandon, U., & Dwivedi, Y. (2021). A unified perspective on the adoption of online teaching in higher education during the COVID-19 pandemic. Information Discovery and Delivery, 50(2)
https://doi.org/10.1108/idd-09-2020-0114, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55623
Mishra, D., Dwivedi, Y., Rana, N., & Hassini, E. (2021). Evolution of supply chain ripple effect: a bibliometric and meta-analytic view of the constructs. International Journal of Production Research, 59(1), 129-147.
https://doi.org/10.1080/00207543.2019.1668073, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51748
Shareef, M., Kumar, V., Dwivedi, Y., Kumar, U., Akram, M., & Raman, R. (2021). A new health care system enabled by machine intelligence: Elderly people's trust or losing self control. Technological Forecasting and Social Change, 162, 120334
https://doi.org/10.1016/j.techfore.2020.120334, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55221
Alzubaidi, H., Slade, E., & Dwivedi, Y. (2021). Examining antecedents of consumers’ pro-environmental behaviours: TPB extended with materialism and innovativeness. Journal of Business Research, 122, 685-699.
https://doi.org/10.1016/j.jbusres.2020.01.017, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53199
Leong, L., Hew, T., Ooi, K., & Dwivedi, Y. (2020). Predicting trust in online advertising with an SEM-artificial neural network approach. Expert Systems with Applications, 162, 113849
https://doi.org/10.1016/j.eswa.2020.113849, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54890
Kumar, R., Singh, R., & Dwivedi, Y. (2020). Application of industry 4.0 technologies in SMEs for ethical and sustainable operations: Analysis of challenges. Journal of Cleaner Production, 275, 124063
https://doi.org/10.1016/j.jclepro.2020.124063, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55117
Jeyaraj, A. & Dwivedi, Y. (2020). Meta-analysis in information systems research: Review and recommendations. International Journal of Information Management, 55, 102226
https://doi.org/10.1016/j.ijinfomgt.2020.102226, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55031
Dwivedi, Y., Hughes, D., Coombs, C., Constantiou, I., Duan, Y., Edwards, J., Gupta, B., Lal, B., Misra, S., Prashant, P., Raman, R., Rana, N., Sharma, S., & Upadhyay, N. (2020). Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life. International Journal of Information Management, 55, 102211
https://doi.org/10.1016/j.ijinfomgt.2020.102211, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54844
Dwivedi, Y., Rana, N., Tamilmani, K., & Raman, R. (2020). A meta-analysis based modified unified theory of acceptance and use of technology (meta-UTAUT): a review of emerging literature. Current Opinion in Psychology, 36, 13-18.
https://doi.org/10.1016/j.copsyc.2020.03.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53841
Singh, P., Singh, S., Sohal, M., Dwivedi, Y., Kahlon, K., & Sawhney, R. (2020). Psychological fear and anxiety caused by COVID-19: Insights from Twitter analytics. Asian Journal of Psychiatry, 54, 102280
https://doi.org/10.1016/j.ajp.2020.102280, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54639
Nunkoo, R., Gursoy, D., & Dwivedi, Y. (2020). Effects of social media on residents’ attitudes to tourism: conceptual framework and research propositions. Journal of Sustainable Tourism, 31(2), 1-17.
https://doi.org/10.1080/09669582.2020.1845710, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55539
Ray, A., Bala, P., & Dwivedi, Y. (2020). Exploring barriers affecting eLearning usage intentions: an NLP-based multi-method approach. Behaviour & Information Technology, 41 (2022)(5), 1-17.
https://doi.org/10.1080/0144929x.2020.1849403, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55605
Filieri, R., Acikgoz, F., Ndou, V., & Dwivedi, Y. (2020). Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers’ continuance intention. International Journal of Contemporary Hospitality Management, 33(1), 199-223.
https://doi.org/10.1108/ijchm-05-2020-0402, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55507
Pillai, R., Sivathanu, B., & Dwivedi, Y. (2020). Shopping intention at AI-powered automated retail stores (AIPARS). Journal of Retailing and Consumer Services, 57, 102207
https://doi.org/10.1016/j.jretconser.2020.102207, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54533
Loh, X., Lee, V., Tan, G., Ooi, K., & Dwivedi, Y. (2020). Switching from cash to mobile payment: what's the hold-up?. Internet Research, ahead-of-print(ahead-of-print)
https://doi.org/10.1108/intr-04-2020-0175, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55220
Kar, A. & Dwivedi, Y. (2020). Theory building with big data-driven research – Moving away from the “What” towards the “Why”. International Journal of Information Management, 54, 102205
https://doi.org/10.1016/j.ijinfomgt.2020.102205, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54845
Ali, O., Ally, M., Clutterbuck, ., & Dwivedi, Y. (2020). The state of play of blockchain technology in the financial services sector: A systematic literature review. International Journal of Information Management, 54, 102199
https://doi.org/10.1016/j.ijinfomgt.2020.102199, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54656
Ismagilova, E., Ismagilova, E., Slade, E., Rana, N., & Dwivedi, Y. (2020). The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis. Information Systems Frontiers, 22(5), 1203-1226.
https://doi.org/10.1007/s10796-019-09924-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa50046
Chatterjee, S., Rana, N., & Dwivedi, Y. (2020). Social media as a tool of knowledge sharing in academia: an empirical study using valance, instrumentality and expectancy (VIE) approach. Journal of Knowledge Management, 24(10)
https://doi.org/10.1108/jkm-04-2020-0252, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55136
Sharma, S., Singh, G., Sharma, R., Jones, P., Kraus, S., & Dwivedi, Y. (2020). Digital Health Innovation: Exploring Adoption of COVID-19 Digital Contact Tracing Apps. IEEE Transactions on Engineering Management, 1-17.
https://doi.org/10.1109/tem.2020.3019033, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa55351
Shareef, M., Dwivedi, Y., Kumar, V., Mahmud, R., Hughes, D., Rana, N., & Kizgin, H. (2020). The inherent tensions within sustainable supply chains: a case study from Bangladesh. Production Planning & Control, 31(11-12), 932-949.
https://doi.org/10.1080/09537287.2019.1695917, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51294
Kumari, K., Singh, J., Dwivedi, Y., & Rana, N. (2020). Towards Cyberbullying-free social media in smart cities: a unified multi-modal approach. Soft Computing, 24(15), 11059-11070.
https://doi.org/10.1007/s00500-019-04550-x, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53041
Balakrishnan, J., Foroudi, P., & Dwivedi, Y. (2020). Does online retail coupons and memberships create favourable psychological disposition?. Journal of Business Research, 116, 229-244.
https://doi.org/10.1016/j.jbusres.2020.05.039, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54278
Saumya, S., Singh, J., & Dwivedi, Y. (2020). Predicting the helpfulness score of online reviews using convolutional neural network. Soft Computing, 24(15), 10989-11005.
https://doi.org/10.1007/s00500-019-03851-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48810
Rees, D., Bates, V., Thomas, R., Brooks, S., Laing, H., Davies, G., Williams, M., Phillips, L., & Dwivedi, Y. (2020). Collaborating to deliver value in health care: exploring conditions required for successful healthcare and life science sector collaboration. Transforming Government: People, Process and Policy, 15(1), 169-190.
https://doi.org/10.1108/tg-05-2020-0074, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54464
Shareef, M., Dwivedi, Y., Kumar, V., Hughes, D., & Raman, R. (2020). Sustainable supply chain for disaster management: structural dynamics and disruptive risks. Annals of Operations Research
https://doi.org/10.1007/s10479-020-03708-3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54570
Nisar, T., Hajli, N., Prabhakar, G., & Dwivedi, Y. (2020). Sharing economy and the lodging websites. Information Technology and People, 33(3), 873-896.
https://doi.org/10.1108/itp-06-2018-0297, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa49206
Paul, M., Upadhyay, P., & Dwivedi, Y. (2020). Roadmap to digitalisation of an emerging economy: a viewpoint. Transforming Government: People, Process and Policy, 14(3), 401-415.
https://doi.org/10.1108/tg-03-2020-0054, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54097
Dubey, R., Gunasekaran, A., Bryde, D., Dwivedi, Y., & Papadopoulos, T. (2020). Blockchain technology for enhancing swift-trust, collaboration and resilience within a humanitarian supply chain setting. International Journal of Production Research, 58(11), 3381-3398.
https://doi.org/10.1080/00207543.2020.1722860, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53328
Thakur, V., Doja, M., Dwivedi, Y., Ahmad, T., & Khadanga, G. (2020). Land records on Blockchain for implementation of Land Titling in India. International Journal of Information Management, 52, 101940
https://doi.org/10.1016/j.ijinfomgt.2019.04.013, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa50883
Kizgin, H., Jamal, A., Dwivedi, Y., & Rana, N. (2020). The impact of online vs. offline acculturation on purchase intentions: A multigroup analysis of the role of education. Journal of Business Research
https://doi.org/10.1016/j.jbusres.2020.05.011, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54132
Hossain, T., Akter, S., Kattiyapornpong, U., & Dwivedi, Y. (2020). Reconceptualizing Integration Quality Dynamics for Omnichannel Marketing. Industrial Marketing Management, 87, 225-241.
https://doi.org/10.1016/j.indmarman.2019.12.006, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53061
Tamilmani, K., Rana, N., & Dwivedi, Y. (2020). Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2. Information Systems Frontiers
https://doi.org/10.1007/s10796-020-10007-6, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53818
Alalwan, A., Algharabat, R., Baabdullah, A., Rana, N., Qasem, Z., & Dwivedi, Y. (2020). Examining the impact of mobile interactivity on customer engagement in the context of mobile shopping. Journal of Enterprise Information Management, 33(3), 627-653.
https://doi.org/10.1108/jeim-07-2019-0194, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53284
Karami, A., Lundy, M., Webb, F., & Dwivedi, Y. (2020). Twitter and Research: A Systematic Literature Review Through Text Mining. IEEE Access, 8, 67698-67717.
https://doi.org/10.1109/access.2020.2983656, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53878
Hughes, D., Dwivedi, Y., & Rana, N. (2020). A Methodological Critique of the Interpretive Ranking Process for Examining IS Project Failure. Information Systems Management, 37(2), 124-135.
https://doi.org/10.1080/10580530.2019.1696588, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa52587
Singh, P., Dwivedi, Y., Kahlon, K., Pathania, A., Sawhney, R., & Dwivedi, Y. (2020). Can twitter analytics predict election outcome? An insight from 2017 Punjab assembly elections. Government Information Quarterly, 37(2), 101444
https://doi.org/10.1016/j.giq.2019.101444, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53059
Mir, U., Kar, A., Dwivedi, Y., Gupta, M., & Sharma, R. (2020). Realizing digital identity in government: Prioritizing design and implementation objectives for Aadhaar in India. Government Information Quarterly, 37(2), 101442
https://doi.org/10.1016/j.giq.2019.101442, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53060
Shareef, M., Kapoor, K., Mukerji, B., Dwivedi, R., & Dwivedi, Y. (2020). Group behavior in social media: Antecedents of initial trust formation. Computers in Human Behavior, 105, 106225
https://doi.org/10.1016/j.chb.2019.106225, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53069
Kizgin, H., Dey, B., Dwivedi, Y., Hughes, D., Jamal, A., Jones, P., Kronemann, B., Laroche, M., Peñaloza, L., Richard, M., Rana, N., Romer, R., Tamilmani, K., & Williams, M. (2020). The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice. International Journal of Information Management, 51, 102026-15.
https://doi.org/10.1016/j.ijinfomgt.2019.10.011, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa52513
Obeidat, Z., AlGharabat, R., Alalwan, A., Xiao, S., Dwivedi, Y., & Rana, N. (2020). Narcissism, interactivity, community, and online revenge behavior: The moderating role of social presence among Jordanian consumers. Computers in Human Behavior, 104, 106170
https://doi.org/10.1016/j.chb.2019.106170, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa52488
Ismagilova, E., Ismagilova, E., Dwivedi, Y., & Slade, E. (2020). Perceived helpfulness of eWOM: Emotions, fairness and rationality. Journal of Retailing and Consumer Services, 53, 101748
https://doi.org/10.1016/j.jretconser.2019.02.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48883
Ismagilova, E., Ismagilova, E., Slade, E., Rana, N., & Dwivedi, Y. (2020). The effect of characteristics of source credibility on consumer behaviour: A meta-analysis. Journal of Retailing and Consumer Services, 53, 101736
https://doi.org/10.1016/j.jretconser.2019.01.005, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48143
Hughes, D., Rana, N., & Dwivedi, Y. (2020). Elucidation of IS project success factors: an interpretive structural modelling approach. Annals of Operations Research, 285(1-2), 35-66.
https://doi.org/10.1007/s10479-019-03146-w, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48142
Kapoor, K. & Dwivedi, Y. (2020). Sustainable consumption from the consumer’s perspective: Antecedents of solar innovation adoption. Resources, Conservation and Recycling, 152, 104501
https://doi.org/10.1016/j.resconrec.2019.104501, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51898
Kumar, A., Singh, J., Dwivedi, Y., & Rana, N. (2020). A deep multi-modal neural network for informative Twitter content classification during emergencies. Annals of Operations Research
https://doi.org/10.1007/s10479-020-03514-x, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53096
Dwivedi, Y., Rana, N., Slade, E., Singh, N., & Kizgin, H. (2019). Editorial introduction: Advances in theory and practice of digital marketing. Journal of Retailing and Consumer Services, 101909
https://doi.org/10.1016/j.jretconser.2019.101909, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51700
Janssen, M., Luthra, S., Mangla, S., Rana, N., & Dwivedi, Y. (2019). Challenges for adopting and implementing IoT in smart cities. Internet Research, 29(6), 1589-1616.
https://doi.org/10.1108/intr-06-2018-0252, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa50535
Shareef, M., Dwivedi, Y., Mahmud, R., Wright, A., Kizgin, H., Rahman, M., & Rana, N. (2019). Disaster management in Bangladesh: developing an effective emergency supply chain network. Annals of Operations Research, 283(1-2), 1463-1487.
https://doi.org/10.1007/s10479-018-3081-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa44870
http://dx.doi.org/10.1007/s10479-018-3081-y
Hughes, D., Dwivedi, Y., Misra, S., Rana, N., Raghavan, V., & Akella, V. (2019). Blockchain research, practice and policy: Applications, benefits, limitations, emerging research themes and research agenda. International Journal of Information Management, 49, 114-129.
https://doi.org/10.1016/j.ijinfomgt.2019.02.005, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48958
Behl, A., Dutta, P., Lessmann, S., Dwivedi, Y., & Kar, S. (2019). A conceptual framework for the adoption of big data analytics by e-commerce startups: a case-based approach. Information Systems and e-Business Management, 17(2-4), 285-318.
https://doi.org/10.1007/s10257-019-00452-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51740
Rana, N., Slade, E., Kitching, S., & Dwivedi, Y. (2019). The IT way of loafing in class: Extending the theory of planned behavior (TPB) to understand students’ cyberslacking intentions. Computers in Human Behavior, 101, 114-123.
https://doi.org/10.1016/j.chb.2019.07.022, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51145
Sinha, A., Kumar, P., Rana, N., Islam, R., & Dwivedi, Y. (2019). Impact of internet of things (IoT) in disaster management: a task-technology fit perspective. Annals of Operations Research, 283(1-2), 759-794.
https://doi.org/10.1007/s10479-017-2658-1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa35460
http://dx.doi.org/10.1007/s10479-017-2658-1
Singh, J., Dwivedi, Y., Rana, N., Kumar, A., & Kapoor, K. (2019). Event classification and location prediction from tweets during disasters. Annals of Operations Research, 283(1-2), 737-757.
https://doi.org/10.1007/s10479-017-2522-3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa33796
http://dx.doi.org/10.1007/s10479-017-2522-3
Shareef, M., Dwivedi, Y., Kumar, V., Davies, G., Rana, N., & Baabdullah, A. (2019). Purchase intention in an electronic commerce environment. Information Technology & People, 32(6), 1345-1375.
https://doi.org/10.1108/itp-05-2018-0241, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa41020
Ismagilova, E., Gupta, S., Drave, V., Dwivedi, Y., Baabdullah, A., & Ismagilova, E. (2019). Achieving superior organizational performance via big data predictive analytics: A dynamic capability view. Industrial Marketing Management
https://doi.org/10.1016/j.indmarman.2019.11.009, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa52697
Baabdullah, A., Rana, N., Alalwan, A., Islam, R., Patil, P., & Dwivedi, Y. (2019). Consumer Adoption of Self-Service Technologies in the Context of the Jordanian Banking Industry: Examining the Moderating Role of Channel Types. Information Systems Management, 36(4), 286-305.
https://doi.org/10.1080/10580530.2019.1651107, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa45909
Duan, Y., Edwards, J., & Dwivedi, Y. (2019). Artificial intelligence for decision making in the era of Big Data – evolution, challenges and research agenda. International Journal of Information Management, 48, 63-71.
https://doi.org/10.1016/j.ijinfomgt.2019.01.021, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48788
Grover, P., Kar, A., Dwivedi, Y., & Janssen, M. (2019). Polarization and acculturation in US Election 2016 outcomes – Can twitter analytics predict changes in voting preferences. Technological Forecasting and Social Change, 145, 438-460.
https://doi.org/10.1016/j.techfore.2018.09.009, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa43737
http://dx.doi.org/10.1016/j.techfore.2018.09.009
Ismagilova, E., Ismagilova, E., Hughes, D., Dwivedi, Y., & Raman, K. (2019). Smart cities: Advances in research—An information systems perspective. International Journal of Information Management, 47, 88-100.
https://doi.org/10.1016/j.ijinfomgt.2019.01.004, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48144
Hossain, T., Akter, S., Kattiyapornpong, U., & Dwivedi, Y. (2019). Multichannel integration quality: A systematic review and agenda for future research. Journal of Retailing and Consumer Services, 49, 154-163.
https://doi.org/10.1016/j.jretconser.2019.03.019, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa49763
Sharma, S., Sharma, H., & Dwivedi, Y. (2019). A Hybrid SEM-Neural Network Model for Predicting Determinants of Mobile Payment Services. Information Systems Management, 36(3), 243-261.
https://doi.org/10.1080/10580530.2019.1620504, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa45281
Jamal, A., Kizgin, H., Rana, N., Laroche, M., & Dwivedi, Y. (2019). Impact of acculturation, online participation and involvement on voting intentions. Government Information Quarterly, 36(3), 510-519.
https://doi.org/10.1016/j.giq.2019.04.001, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa49998
Arora, A., Bansal, S., Kandpal, C., Aswani, R., & Dwivedi, Y. (2019). Measuring social media influencer index- insights from facebook, Twitter and Instagram. Journal of Retailing and Consumer Services, 49, 86-101.
https://doi.org/10.1016/j.jretconser.2019.03.012, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa49214
Dwivedi, Y., Rana, N., Jeyaraj, A., Clement, M., & Williams, M. (2019). Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model. Information Systems Frontiers, 21(3), 719-734.
https://doi.org/10.1007/s10796-017-9774-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa34057
Rana, N., Luthra, S., Mangla, S., Islam, R., Roderick, S., & Dwivedi, Y. (2019). Barriers to the Development of Smart Cities in Indian Context. Information Systems Frontiers, 21(3), 503-525.
https://doi.org/10.1007/s10796-018-9873-4, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa40723
Al-Muwil, A., Weerakkody, V., El-haddadeh, R., & Dwivedi, Y. (2019). Balancing Digital-By-Default with Inclusion: A Study of the Factors Influencing E-Inclusion in the UK. Information Systems Frontiers, 21(3), 635-659.
https://doi.org/10.1007/s10796-019-09914-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa50439
Tamilmani, K., Rana, N., Prakasam, N., & Dwivedi, Y. (2019). The battle of Brain vs. Heart: A literature review and meta-analysis of “hedonic motivation” use in UTAUT2. International Journal of Information Management, 46, 222-235.
https://doi.org/10.1016/j.ijinfomgt.2019.01.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48146
Gutierrez, A., O'Leary, S., Rana, N., Dwivedi, Y., & Calle, T. (2019). Using privacy calculus theory to explore entrepreneurial directions in mobile location-based advertising: Identifying intrusiveness as the critical risk factor. Computers in Human Behavior, 95, 295-306.
https://doi.org/10.1016/j.chb.2018.09.015, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa44244
Singh, P., Dwivedi, Y., Kahlon, K., Sawhney, R., Alalwan, A., & Rana, N. (2019). Smart Monitoring and Controlling of Government Policies Using Social Media and Cloud Computing. Information Systems Frontiers, 22, 315-337.
https://doi.org/10.1007/s10796-019-09916-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa49779
Baabdullah, A., Alalwan, A., Rana, N., Patil, P., & Dwivedi, Y. (2019). An integrated model for m-banking adoption in Saudi Arabia. International Journal of Bank Marketing, 37(2), 452-478.
https://doi.org/10.1108/ijbm-07-2018-0183, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48147
Shareef, M., Dwivedi, Y., Archer, N., & Rahman, M. (2019). Patient attitudes toward physicians. Benchmarking: An International Journal, 26(1), 19-47.
https://doi.org/10.1108/bij-11-2017-0298, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa39629
Chatterjee, S., Kar, A., Dwivedi, Y., & Kizgin, H. (2018). Prevention of cybercrimes in smart cities of India: from a citizen’s perspective. Information Technology & People
https://doi.org/10.1108/ITP-05-2018-0251, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa44310
Kizgin, H., Jamal, A., Rana, N., Dwivedi, Y., & Weerakkody, V. (2018). The impact of social networking sites on socialization and political engagement: Role of acculturation. Technological Forecasting and Social Change, 145
https://doi.org/10.1016/j.techfore.2018.09.010, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa43738
Aladwani, A. & Dwivedi, Y. (2018). Towards a theory of SocioCitizenry: Quality anticipation, trust configuration, and approved adaptation of governmental social media. International Journal of Information Management, 43, 261-272.
https://doi.org/10.1016/j.ijinfomgt.2018.08.009, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa43611
Kamboj, S., Sarmah, B., Gupta, S., & Dwivedi, Y. (2018). Examining branding co-creation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response. International Journal of Information Management, 39, 169-185.
https://doi.org/10.1016/j.ijinfomgt.2017.12.001, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa37362
Rana, N. & Dwivedi, Y. (2018). An empirical examination of antecedents determining students' usage of clickers in a digital marketing module. International Journal of Business Information Systems, 27(1), 86
https://doi.org/10.1504/IJBIS.2018.088572, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31943
Shiau, W., Dwivedi, Y., & Lai, H. (2018). Examining the core knowledge on facebook. International Journal of Information Management, 43, 52-63.
https://doi.org/10.1016/j.ijinfomgt.2018.06.006, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa40834
Dwivedi, Y., Shareef, M., Mukerji, B., Rana, N., & Kapoor, K. (2018). Involvement in emergency supply chain for disaster management: a cognitive dissonance perspective. International Journal of Production Research, 56(21), 6758-6773.
https://doi.org/10.1080/00207543.2017.1378958, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa35138
http://dx.doi.org/10.1080/00207543.2017.1378958
Alalwan, A., Baabdullah, A., Rana, N., Tamilmani, K., & Dwivedi, Y. (2018). Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust. Technology in Society, 55, 100-110.
https://doi.org/10.1016/j.techsoc.2018.06.007, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa40922
Kaushik, K., Mishra, R., Rana, N., & Dwivedi, Y. (2018). Exploring reviews and review sequences on e-commerce platform: A study of helpful reviews on Amazon.in. Journal of Retailing and Consumer Services, 45, 21-32.
https://doi.org/10.1016/j.jretconser.2018.08.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa43220
Mangla, S., Luthra, S., Rich, N., Kumar, D., Rana, N., & Dwivedi, Y. (2018). Enablers to implement sustainable initiatives in agri-food supply chains. International Journal of Production Economics, 203, 379-393.
https://doi.org/10.1016/j.ijpe.2018.07.012, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa41022
Ifie, K., Simintiras, A., Dwivedi, Y., & Mavridou, V. (2018). How service quality and outcome confidence drive pre-outcome word-of-mouth. Journal of Retailing and Consumer Services, 44, 214-221.
https://doi.org/10.1016/j.jretconser.2018.07.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa40976
Kumar, A., Mangla, S., Luthra, S., Rana, N., & Dwivedi, Y. (2018). Predicting changing pattern: building model for consumer decision making in digital market. Journal of Enterprise Information Management, 31(5), 674-703.
https://doi.org/10.1108/jeim-01-2018-0003, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa39555
Shareef, M., Mukerji, B., Alryalat, M., Wright, A., & Dwivedi, Y. (2018). Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers. Journal of Retailing and Consumer Services, 43, 258-268.
https://doi.org/10.1016/j.jretconser.2018.04.006, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa39537
Shareef, M., Baabdullah, A., Dutta, S., Kumar, V., & Dwivedi, Y. (2018). Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages. Journal of Retailing and Consumer Services, 43, 54-67.
https://doi.org/10.1016/j.jretconser.2018.03.003, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa38958
Hossain, M., Dwivedi, Y., Chan, C., Standing, C., & Olanrewaju, A. (2018). Sharing Political Content in Online Social Media: A Planned and Unplanned Behaviour Approach. Information Systems Frontiers, 20(3), 485-501.
https://doi.org/10.1007/s10796-017-9820-9, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa37734
Tamilmani, K., Rana, N., Alryalat, M., Al-Khowaiter, W., & Dwivedi, Y. (2018). Social media research in the context of emerging markets. Journal of Advances in Management Research, 15(2), 115-129.
https://doi.org/10.1108/JAMR-05-2017-0061, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa36042
Mangla, S., Luthra, S., Mishra, N., Singh, A., Rana, N., Dora, M., & Dwivedi, Y. (2018). Barriers to effective circular supply chain management in a developing country context. Production Planning & Control, 29(6), 551-569.
https://doi.org/10.1080/09537287.2018.1449265, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa33959
Janssen, M., Rana, N., Slade, E., & Dwivedi, Y. (2018). Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling. Public Management Review, 20(5), 647-671.
https://doi.org/10.1080/14719037.2017.1305689, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa29575
Rana, N., Singh, J., Baabdullah, A., Rana, N., & Dwivedi, Y. (2018). Ranking online consumer reviews. Electronic Commerce Research and Applications, 29, 78-89.
https://doi.org/10.1016/j.elerap.2018.03.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa39262
Veeramootoo, N., Nunkoo, R., & Dwivedi, Y. (2018). What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage. Government Information Quarterly, 35(2), 161-174.
https://doi.org/10.1016/j.giq.2018.03.004, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa40424
Kaur, P., Dhir, A., Rajala, R., & Dwivedi, Y. (2018). Why people use online social media brand communities. Online Information Review, 42(2), 205-221.
https://doi.org/10.1108/OIR-12-2015-0383, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa35172
Chandwani, R., De, R., & Dwivedi, Y. (2018). Telemedicine for low resource settings: Exploring the generative mechanisms. Technological Forecasting and Social Change, 127, 177-187.
https://doi.org/10.1016/j.techfore.2017.06.014, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa34230
Aswani, R., Kar, A., Ilavarasan, P., & Dwivedi, Y. (2018). Search engine marketing is not all gold: Insights from Twitter and SEOClerks. International Journal of Information Management, 38(1), 107-116.
https://doi.org/10.1016/j.ijinfomgt.2017.07.005, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa35169
Alalwan, A., Dwivedi, Y., Rana, N., & Algharabat, R. (2018). Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk. Journal of Retailing and Consumer Services, 40, 125-138.
https://doi.org/10.1016/j.jretconser.2017.08.026, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa35137
Algharabat, R., Rana, N., Dwivedi, Y., Alalwan, A., & Qasem, Z. (2018). The effect of telepresence, social presence and involvement on consumer brand engagement: An empirical study of non-profit organizations. Journal of Retailing and Consumer Services, 40, 139-149.
https://doi.org/10.1016/j.jretconser.2017.09.011, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa35873
Rana, N. & Dwivedi, Y. (2018). Can clicking promote learning?. Journal of International Education in Business, 10(2), 201-215.
https://doi.org/10.1108/JIEB-06-2016-0010, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa29440
Dwivedi, Y., Rana, N., & Hughes, D. (2017). Mapping IS failure factors on PRINCE2® stages: an application of Interpretive Ranking Process (IRP). Production Planning & Control, 28(9), 1-15.
https://doi.org/10.1080/09537287.2017.1311431, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa32507
Shareef, M., Mukerji, B., Dwivedi, Y., Rana, N., & Islam, R. (2017). Social media marketing: Comparative effect of advertisement sources. Journal of Retailing and Consumer Services
https://doi.org/10.1016/j.jretconser.2017.11.001, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa36570
Kapoor, K., Tamilmani, K., Rana, N., Patil, P., Dwivedi, Y., & Nerur, S. (2017). Advances in Social Media Research: Past, Present and Future. Information Systems Frontiers, 20
https://doi.org/10.1007/s10796-017-9810-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa36238
Shiau, W., Dwivedi, Y., & Yang, H. (2017). Co-citation and cluster analyses of extant literature on social networks. International Journal of Information Management, 37(5), 390-399.
https://doi.org/10.1016/j.ijinfomgt.2017.04.007, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa33797
Mishra, N., Singh, A., Rana, N., & Dwivedi, Y. (2017). Interpretive structural modelling and fuzzy MICMAC approaches for customer centric beef supply chain: application of a big data technique. Production Planning & Control, 28(11-12), 945-963.
https://doi.org/10.1080/09537287.2017.1336789, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa33967
Weerakkody, V., Kapoor, K., Balta, M., Irani, Z., & Dwivedi, Y. (2017). Factors influencing user acceptance of public sector big open data. Production Planning & Control, 28(11-12), 891-905.
https://doi.org/10.1080/09537287.2017.1336802, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa33968
Alalwan, A., Rana, N., Dwivedi, Y., & Algharabat, R. (2017). Social Media in Marketing: A Review and Analysis of the Existing Literature. Telematics and Informatics
https://doi.org/10.1016/j.tele.2017.05.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa33941
Alalwan, A., Dwivedi, Y., & Rana, N. (2017). Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust. International Journal of Information Management, 37(3), 99-110.
https://doi.org/10.1016/j.ijinfomgt.2017.01.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31694
http://www.sciencedirect.com/science/article/pii/S026840121630696X
Marriott, H., Williams, M., & Dwivedi, Y. (2017). Risk, privacy and security concerns in digital retail. The Marketing Review, 17(3), 337-365.
https://doi.org/10.1362/146934717X14909733966254, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31695
Yang, Y., Asaad, Y., & Dwivedi, Y. (2017). Examining the impact of gamification on intention of engagement and brand attitude in the marketing context. Computers in Human Behavior, 73, 459-469.
https://doi.org/10.1016/j.chb.2017.03.066, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa32931
Rana, N., Dwivedi, Y., & Khowaiter, W. (2017). Use of seminars for teaching and learning in higher education: recommendations for business and management teaching. International Journal of Business Excellence, 13(2), 238
https://doi.org/10.1504/IJBEX.2017.086341, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31944
Shareef, M., Dwivedi, Y., Kumar, V., & Kumar, U. (2017). Content design of advertisement for consumer exposure: Mobile marketing through short messaging service. International Journal of Information Management, 37(4), 257-268.
https://doi.org/10.1016/j.ijinfomgt.2017.02.003, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa32099
Marriott, H., Williams, M., & Dwivedi, Y. (2017). What do we know about consumer m-shopping behaviour?. International Journal of Retail & Distribution Management, 45(6)
https://doi.org/10.1108/IJRDM-09-2016-0164, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31996
Rana, N., Dwivedi, Y., Lal, B., Williams, M., & Clement, M. (2017). Citizens’ adoption of an electronic government system: towards a unified view. Information Systems Frontiers, 19(3), 549-568.
https://doi.org/10.1007/s10796-015-9613-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa24744
Algharabat, R., Abdallah Alalwan, A., Rana, N., & Dwivedi, Y. (2017). Three dimensional product presentation quality antecedents and their consequences for online retailers: The moderating role of virtual product experience. Journal of Retailing and Consumer Services, 36, 203-217.
https://doi.org/10.1016/j.jretconser.2017.02.007, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31940
https://authors.elsevier.com/tracking/article/details.do?aid=1398&jid=JJRC&surname=Rana
Dwivedi, Y., Rana, N., & Alryalat, M. (2017). Affiliate marketing: An overview and analysis of emerging literature. The Marketing Review, 17(1), 33-50.
https://doi.org/10.1362/146934717x14909733966092, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa27776
Dwivedi, Y., Janssen, M., Slade, E., Rana, N., Weerakkody, V., Millard, J., Hidders, J., & Snijders, D. (2017). Driving innovation through big open linked data (BOLD): Exploring antecedents using interpretive structural modelling. Information Systems Frontiers, 19(2), 197-212.
https://doi.org/10.1007/s10796-016-9675-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa29215
Dwivedi, Y., Rana, N., Janssen, M., Lal, B., Williams, M., & Clement, M. (2017). An empirical validation of a unified model of electronic government adoption (UMEGA). Government Information Quarterly, 34(2), 211-230.
https://doi.org/10.1016/j.giq.2017.03.001, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa32731
Kapoor, K. & Dwivedi, Y. (2017). A Take on Solar Power in India. Economic & Political Weekly, 52(7), 21-24.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31945
Singh, J., Irani, S., Rana, N., Dwivedi, Y., Saumya, S., & Roy, P. (2017). Predicting the “helpfulness” of online consumer reviews. Journal of Business Research, 70, 346-355.
https://doi.org/10.1016/j.jbusres.2016.08.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa29584
Hossain, M., Dwivedi, Y., & Rana, N. (2016). State-of-the-art in open data research: Insights from existing literature and a research agenda. Journal of Organizational Computing and Electronic Commerce, 26(1-2), 14-40.
https://doi.org/10.1080/10919392.2015.1124007, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa25015
Hughes, D., Dwivedi, Y., Rana, N., & Simintiras, A. (2016). Information systems project failure – analysis of causal links using interpretive structural modelling. Production Planning & Control, 27(16), 1313-1333.
https://doi.org/10.1080/09537287.2016.1217571, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa29282
Weerakkody, V., Irani, Z., Kapoor, K., Sivarajah, U., & Dwivedi, Y. (2016). Open data and its usability: an empirical view from the Citizen’s perspective. Information Systems Frontiers, 19
https://doi.org/10.1007/s10796-016-9679-1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa29281
Kapoor, K., Dwivedi, Y., & Piercy, N. (2016). Pay-per-click advertising: A literature review. The Marketing Review, 16(2), 183-202.
https://doi.org/10.1362/146934716X14636478977557, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31942
Alalwan, A., Dwivedi, Y., & Williams, M. (2016). Customers’ Intention and Adoption of Telebanking in Jordan. Information Systems Management, 33(2), 154-178.
https://doi.org/10.1080/10580530.2016.1155950, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26700
Rathore, A., Ilavarasan, P., & Dwivedi, Y. (2016). Social media content and product co-creation: an emerging paradigm. Journal of Enterprise Information Management, 29(1), 7-18.
https://doi.org/10.1108/JEIM-06-2015-0047, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26104
Alalwan, A., Dwivedi, Y., Rana, N., & Williams, M. (2016). Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy. Journal of Enterprise Information Management, 29(1), 118-139.
https://doi.org/10.1108/JEIM-04-2015-0035, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26105
Shareef, M., Dwivedi, Y., & Kumar, V. (2016). Exploring multichannel design: Strategy and consumer behaviour. The Marketing Review, 16(3), 235-263.
https://doi.org/10.1362/146934716x14636478977674, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26701
Dwivedi, Y., Sahu, G., Rana, N., Singh, M., & Chandwani, R. (2016). Common Services Centres (CSCs) as an approach to bridge the digital divide. Transforming Government: People, Process and Policy, 10(4), 511-525.
https://doi.org/10.1108/tg-01-2016-0006, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26698
Mahmud, A., Yogesh, K., Vinod, K., Uma, K., & Dwivedi, Y. (2016). Reformation of public service to meet citizens’ needs as customers: Evaluating SMS as an alternative service delivery channel. Computers in Human Behavior, 61, 255-270.
https://doi.org/10.1016/j.chb.2016.03.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31653
Abed, S., Dwivedi, Y., & Williams, M. (2016). Social commerce as a business tool in Saudi Arabia's SMEs. International Journal of Indian Culture and Business Management, 13(1), 1
https://doi.org/10.1504/ijicbm.2016.077634, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa27777
Alalwan, A., Dwivedi, Y., Rana, N., & Simintiras, A. (2016). Jordanian consumers’ adoption of telebanking. International Journal of Bank Marketing, 34(5), 690-709.
https://doi.org/10.1108/ijbm-06-2015-0093, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26704
Shareef, M., Dwivedi, Y., Laumer, S., & Archer, N. (2016). Citizens’ Adoption Behavior of Mobile Government (mGov): A Cross-Cultural Study. Information Systems Management, 33(3), 268-283.
https://doi.org/10.1080/10580530.2016.1188573, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26703
Rana, N., Dwivedi, Y., & Al-Khowaiter, W. (2016). A review of literature on the use of clickers in the business and management discipline. The International Journal of Management Education, 14(2), 74-91.
https://doi.org/10.1016/j.ijme.2016.02.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26487
Rana, N., Dwivedi, Y., Williams, M., & Weerakkody, V. (2016). Adoption of online public grievance redressal system in India: Toward developing a unified view. Computers in Human Behavior, 59, 265-282.
https://doi.org/10.1016/j.chb.2016.02.019, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26443
Carter, L., Weerakkody, V., Phillips, B., & Dwivedi, Y. (2016). Citizen Adoption of E-Government Services: Exploring Citizen Perceptions of Online Services in the United States and United Kingdom. Information Systems Management, 33(2), 124-140.
https://doi.org/10.1080/10580530.2016.1155948, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26699
Rana, N. & Dwivedi, Y. (2016). Using Clickers in a Large Business Class. Journal of Marketing Education, 38(1), 47-64.
https://doi.org/10.1177/0273475315590660, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa22135
Shareef, M., Kumar, V., Dwivedi, Y., Kumar, U., & Mukerji, B. (2016). Challenge in traditional service delivery for diabetes management: mobile health, a technology driven system, is the alternative?. International Journal of Indian Culture and Business Management, 12(3), 376
https://doi.org/10.1504/ijicbm.2016.075541, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26702
Dwivedi, Y., Shareef, M., Simintiras, A., Lal, B., & Weerakkody, V. (2016). A generalised adoption model for services: A cross-country comparison of mobile health (m-health). Government Information Quarterly, 33(1), 174-187.
https://doi.org/10.1016/j.giq.2015.06.003, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23853
Kapoor, K., Dwivedi, Y., & Williams, M. (2015). Examining the role of three sets of innovation attributes for determining adoption of the interbank mobile payment service. Information Systems Frontiers, 17(5), 1039-1056.
https://doi.org/10.1007/s10796-014-9484-7, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21523
Shiau, W., Dwivedi, Y., & Tsai, C. (2015). Supply chain management: exploring the intellectual structure. Scientometrics, 105(1), 215-230.
https://doi.org/10.1007/s11192-015-1680-9, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23852
Dwivedi, Y., Ravishankar, M., & Simintiras, A. (2015). Completing a PhD in business and management. Journal of Enterprise Information Management, 28(5), 615-621.
https://doi.org/10.1108/JEIM-12-2014-0118, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23843
Chandwani, R. & Dwivedi, Y. (2015). Telemedicine in India: current state, challenges and opportunities. Transforming Government: People, Process and Policy, 9(4), 393-400.
https://doi.org/10.1108/TG-07-2015-0029, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23854
Shareef, M., Dwivedi, Y., & Rana, N. (2015). Consumer behaviour in the context of SMS-based marketing. The Marketing Review, 15(2), 135-160.
https://doi.org/10.1362/146934715X14373846573540, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23844
Hossain, M. & Dwivedi, Y. (2015). Determining the consequents of bank's service quality with mediating and moderating effects: an empirical study. Total Quality Management & Business Excellence, 26(5-6), 661-674.
https://doi.org/10.1080/14783363.2013.870783, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21522
Hossain, M., Dwivedi, Y., & Naseem, S. (2015). Developing and validating a hierarchical model of service quality of retail banks. Total Quality Management & Business Excellence, 26(5-6), 534-549.
https://doi.org/10.1080/14783363.2013.856545, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21521
Williams, M., Slade, E., & Dwivedi, Y. (2015). Consumers' Intentions to Use E-Readers. Journal of Computer Information Systems, 54(2), 66-76.
https://doi.org/10.1080/08874417.2014.11645687, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17542
Simintiras, A., Dwivedi, Y., Kaushik, G., & Rana, N. (2015). Rejoinder: a reply to comments on “should consumers request cost transparency?”. European Journal of Marketing, 49(11/12), 1999-2003.
https://doi.org/10.1108/ejm-07-2015-0457, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa24735
Simintiras, A., Dwivedi, Y., Kaushik, G., & Rana, N. (2015). Should consumers request cost transparency?. European Journal of Marketing, 49(11/12), 1961-1979.
https://doi.org/10.1108/EJM-02-2015-0086, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23776
Zuiderwijk, A., Janssen, M., & Dwivedi, Y. (2015). Acceptance and use predictors of open data technologies: Drawing upon the unified theory of acceptance and use of technology. Government Information Quarterly, 32(4), 429-440.
https://doi.org/10.1016/j.giq.2015.09.005, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23851
Dwivedi, Y., Kapoor, K., & Chen, H. (2015). Social media marketing and advertising. The Marketing Review, 15(3), 289-309.
https://doi.org/10.1362/146934715x14441363377999, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa25067
Kapoor, K. & Dwivedi, Y. (2015). Metamorphosis of Indian electoral campaigns: Modi's social media experiment. International Journal of Indian Culture and Business Management, 11(4), 496-516.
https://doi.org/10.1504/ijicbm.2015.072430, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23845
Alryalat, M., Rana, N., & Dwivedi, Y. (2015). Citizen's Adoption of an E-Government System. International Journal of Electronic Government Research, 11(4), 1-23.
https://doi.org/10.4018/ijegr.2015100101, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26757
Shareef, M., Kumar, V., Kumar, U., & Dwivedi, Y. (2015). Consumer online purchase behaviour: perception versus expectation. International Journal of Indian Culture and Business Management, 11(3), 275
https://doi.org/10.1504/ijicbm.2015.071587, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23846
Slade, E., Dwivedi, Y., Piercy, N., & Williams, M. (2015). Modeling consumers’ adoption intentions of remote mobile payments in the UK: Extending UTAUT with innovativeness, risk and trust. Psychology & Marketing, 32(8), 860-873.
https://doi.org/10.1002/mar.20823, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21359
Kapoor, K., Dwivedi, Y., & Williams, M. (2015). IRCTC mobile ticketing adoption in an Indian context. International Journal of Indian Culture and Business Management, 11(2), 155
https://doi.org/10.1504/ijicbm.2015.071305, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23847
Al-Khowaiter, W., Dwivedi, Y., & Williams, M. (2015). Examining the Role of Social Influence, Usefulness and Ease of Use for Determining the Mandatory Use of a Human Resource Information System in the Context of Saudi Ministries. International Journal of Electronic Government Research, 11(3), 24-42.
https://doi.org/10.4018/ijegr.2015070102, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23848
Alalwan, A., Dwivedi, Y., Rana, N., Lal, B., & Williams, M. (2015). Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust. Journal of Financial Services Marketing, 20(2), 145-157.
https://doi.org/10.1057/fsm.2015.5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa23849
Rana, N., Dwivedi, Y., & Williams, M. (2015). A meta-analysis of existing research on citizen adoption of e-government. Information Systems Frontiers, 17(3), 547-563.
https://doi.org/10.1007/s10796-013-9431-z, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21520
Abed, S., Dwivedi, Y., & Williams, M. (2015). SMEs' adoption of e-commerce using social media in a Saudi Arabian context: a systematic literature review. International Journal of Business Information Systems, 19(2), 159-179.
https://doi.org/10.1504/ijbis.2015.069429, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21519
Slade, E., Williams, M., Dwivedi, Y., & Piercy, N. (2015). Exploring consumer adoption of proximity mobile payments. Journal of Strategic Marketing, 23(3), 209-223.
https://doi.org/10.1080/0965254x.2014.914075, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa20620
Kapoor, K., Dwivedi, Y., & Williams, M. (2015). Empirical Examination of the Role of Three Sets of Innovation Attributes for Determining Adoption of IRCTC Mobile Ticketing Service. Information Systems Management, 32(2), 153-173.
https://doi.org/10.1080/10580530.2015.1018776, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21517
Williams, M., Rana, N., & Dwivedi, Y. (2015). The unified theory of acceptance and use of technology (UTAUT): a literature review. Journal of Enterprise Information Management, 28(3), 443-488.
https://doi.org/10.1108/jeim-09-2014-0088, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21515
Rana, N., Dwivedi, Y., Williams, M., & Piercy, N. (2015). An extended DeLone and McLean's information system model for examining success of online public grievance redressal system in Indian context. International Journal of Indian Culture and Business Management, 10(3), 267
https://doi.org/10.1504/ijicbm.2015.068486, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21571
Kapoor, K., Dwivedi, Y., & Williams, M. (2015). Conceptualising the role of innovation-attributes for examining consumer adoption of entertainment-related innovations. International Journal of Indian Culture and Business Management, 10(3), 367
https://doi.org/10.1504/ijicbm.2015.068500, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21514
Shareef, M., Archer, N., & Dwivedi, Y. (2015). An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective. Total Quality Management & Business Excellence, 26(3-4), 339-354.
https://doi.org/10.1080/14783363.2013.832477, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21516
Rana, N. & Dwivedi, Y. (2015). Citizen's adoption of an e-government system: Validating extended social cognitive theory (SCT). Government Information Quarterly, 32(2), 172-181.
https://doi.org/10.1016/j.giq.2015.02.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21518
Abed, S., Dwivedi, Y., & Williams, M. (2015). Social media as a bridge to e-commerce adoption in SMEs: A systematic literature review. The Marketing Review, 15(1), 39-57.
https://doi.org/10.1362/146934715x14267608178686, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21887
Rana, N., Dwivedi, Y., Williams, M., & Weerakkody, V. (2015). Investigating success of an e-government initiative: Validation of an integrated IS success model. Information Systems Frontiers, 17(1), 127-142.
https://doi.org/10.1007/s10796-014-9504-7, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21572
Dwivedi, Y., Wastell, D., Laumer, S., Henriksen, H., Myers, M., Bunker, D., Elbanna, A., Ravishankar, M., & Srivastava, S. (2015). Research on information systems failures and successes: Status update and future directions. Information Systems Frontiers, 17(1), 143-157.
https://doi.org/10.1007/s10796-014-9500-y, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21511
Dwivedi, Y., Wastell, D., Henriksen, H., & De’, R. (2015). Guest editorial: Grand successes and failures in IT: Private and public sectors. Information Systems Frontiers, 17(1), 11-14.
https://doi.org/10.1007/s10796-014-9543-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31654
Rana, N., Dwivedi, Y., Williams, M., & Lal, B. (2015). Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model. Information Systems Management, 32(1), 39-59.
https://doi.org/10.1080/10580530.2015.983019, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21510
Rana, N., Dwivedi, Y., & Williams, M. (2014). A Review and Weight Analysis of the Predictors and Linkages in Electronic Government Adoption Research. International Journal of Indian Culture and Business Management, 8(2), 139-158.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa16028
Kapoor, K., Dwivedi, Y., & Williams, M. (2014). Rogers' Innovation Adoption Attributes: A Systematic Review and Synthesis of Existing Research. Information Systems Management, 31(1), 74-91.
https://doi.org/10.1080/10580530.2014.854103, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa16974
http://www.tandfonline.com/doi/full/10.1080/10580530.2014.854103#.Ut50Wvuny9I
Dwivedi, Y., Tamilmani, K., Lal, B., Williams, M., & Dwivedi, Y. (2014). Investigating Factors Affecting Consumer Adoption of M-Commerce in Indian Context. International Journal of Indian Culture and Business Management, 8(3), 345-360.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17540
Kapoor, K., Dwivedi, Y., & Williams, M. (2014). Conceptualising the role of innovation: Attributes for examining consumer adoption of mobile innovations. The Marketing Review, 14(4), 405-428.
https://doi.org/10.1362/146934714X14185702841361, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21509
Hossain, M. & Dwivedi, Y. (2014). What improves citizens’ privacy perceptions toward RFID technology? A cross-country investigation using mixed method approach. International Journal of Information Management, 34(6), 711-719.
https://doi.org/10.1016/j.ijinfomgt.2014.07.002, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21503
Kapoor, K., Dwivedi, Y., Piercy, N., Lal, B., & Weerakkody, V. (2014). RFID integrated systems in libraries: extending TAM model for empirically examining the use. Journal of Enterprise Information Management, 27(6), 731-758.
https://doi.org/10.1108/jeim-10-2013-0079, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21504
Shareef, M., Kumar, V., Dwivedi, Y., & Kumar, U. (2014). Service delivery through mobile-government (mGov): Driving factors and cultural impacts. Information Systems Frontiers
https://doi.org/10.1007/s10796-014-9533-2, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21524
Miller, S., Dwivedi, Y., & Williams, M. (2014). Business/information technology alignment for financial services: a review and synthesis of existing literature. International Journal of Business Information Systems, 17(2), 221
https://doi.org/10.1504/ijbis.2014.064569, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21502
Slade, E., Williams, M., & Dwivedi, Y. (2014). Devising a research model to examine adoption of mobile payments: An extension of UTAUT2. The Marketing Review, 14(3), 310-335.
https://doi.org/10.1362/146934714x14024779062036, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa20624
Kapoor, K., Dwivedi, Y., & Williams, M. (2014). Innovation adoption attributes: a review and synthesis of research findings. European Journal of Innovation Management, 17(3), 327-348.
https://doi.org/10.1108/ejim-08-2012-0083, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21501
Rana, N., Weerakkody, V., Dwivedi, Y., & Piercy, N. (2014). Profiling Existing Research on Social Innovation in the Public Sector. Information Systems Management, 31(3), 259-273.
https://doi.org/10.1080/10580530.2014.923271, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21505
Shareef, M., Kumar, V., Kumar, U., & Dwivedi, Y. (2014). Factors affecting citizen adoption of transactional electronic government. Journal of Enterprise Information Management, 27(4), 385-401.
https://doi.org/10.1108/jeim-12-2012-0084, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa18120
Irani, S., Dwivedi, Y., & Williams, M. (2014). Analysing factors affecting the choice of emergent human resource capital. Journal of the Operational Research Society, 65(6), 935-953.
https://doi.org/10.1057/jors.2012.143, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa14027
Kapoor, K., Dwivedi, Y., & Williams, M. (2014). Examining consumer acceptance of green innovations using innovation characteristics: A conceptual approach. International Journal of Technology Management & Sustainable Development, 13(2), 135-160.
https://doi.org/10.1386/tmsd.13.2.135_1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21506
Shareef, M., Dwivedi, Y., Stamati, T., & Williams, M. (2014). SQ mGov: A Comprehensive Service-Quality Paradigm for Mobile Government. Information Systems Management, 31(2), 126-142.
https://doi.org/10.1080/10580530.2014.890432, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17916
Kapoor, K., Dwivedi, Y., & Williams, M. (2014). Exploring diffusion of innovation adoption attributes: a cross-disciplinary literature analysis. International Journal of Indian Culture and Business Management, 8(3), 300-494.
https://doi.org/10.1504/ijicbm.2014.060366, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa18011
Kapoor, K., Dwivedi, Y., & Williams, M. (2014). Exploring diffusion of innovation adoption attributes: a cross-disciplinary literature analysis. International Journal of Indian Culture and Business Management, 8(3), 300-328.
https://doi.org/10.1504/ijicbm.2014.060366, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17541
Scholl, H. & Dwivedi, Y. (2014). Forums for electronic government scholars: Insights from a 2012/2013 study. Government Information Quarterly, 31(2), 229-242.
https://doi.org/10.1016/j.giq.2013.10.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa18006
Simintiras, A., Dwivedi, Y., & Rana, N. (2014). Can Marketing Strategies Enhance the Adoption of Electronic Government Initiatives?. International Journal of Electronic Government Research, 10(2), 1-7.
https://doi.org/10.4018/ijegr.2014040101, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21507
Alatawi, F., Dwivedi, Y., & Williams, M. (2013). A review of knowledge management research in public sector context with a specific focus on Arab countries. International Journal of Business Information Systems, 14(1)-82.
https://doi.org/10.1504/IJBIS.2013.055547, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15488
Dwivedi, Y., Ramdani, B., Williams, M., Mitra, A., Sukumar, R., & Williams, J. (2013). Factors contributing to successful ERP implementation in locally-owned and multinational firms in India. International Journal of Indian Culture and Business Management, 6(4)-476.
https://doi.org/10.1504/IJICBM.2013.054246, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15489
Alryalat, M., Dwivedi, Y., Williams, M., Williams, M., & Dwivedi, Y. (2013). A meta-analysis of the unified theory of acceptance and use of technology studies among several countries. Electronic Government, an International Journal, 10(3/4), 343
https://doi.org/10.1504/EG.2013.058787, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26381
http://www.scopus.com/inward/record.url?eid=2-s2.0-84893002037&partnerID=MN8TOARS
Rana, N., Dwivedi, Y., Williams, M., Williams, M., Dwivedi, Y., & Rana, N. (2013). E-government adoption research: an analysis of the employee's perspective. International Journal of Business Information Systems, 14(4), 414
https://doi.org/10.1504/IJBIS.2013.057497, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26383
http://www.scopus.com/inward/record.url?eid=2-s2.0-84887973816&partnerID=MN8TOARS
Alatawi, F., Williams, M., Dwivedi, Y., Williams, M., & Dwivedi, Y. (2013). Exploring Importance of Environmental Factors for Adoption of Knowledge Management Systems in Saudi Arabian Public Sector Organisations. International Journal of Electronic Government Research, 9(4), 19-37.
https://doi.org/10.4018/ijegr.2013100102, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17654
Alryalat, M., Dwivedi, Y., Williams, M., & Dwivedi, Y. (2013). Examining Jordanian Citizens’ Intention to Adopt Electronic Government. Electronic Government, An International Journal, 10(3-4), 324-342.
https://doi.org/10.1504/EG.2013.058788, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17538
Rana, N., Dwivedi, Y., & Williams, M. (2013). Evaluating the Validity of IS Success Models for the Electronic Government Research. International Journal of Electronic Government Research, 9(3), 1-22.
https://doi.org/10.4018/jegr.2013070101, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17536
Shareef, M., Kumar, V., Dwivedi, Y., & Kumar, U. (2013). Global service quality of business-to-consumer electronic-commerce. International Journal of Indian Culture and Business Management, 8(1), 1-34.
https://doi.org/10.1504/ijicbm.2014.057947, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa17535
Alryalat, M., Dwivedi, Y., & Williams, M. (2013). An analysis of electronic government research from the perspective of developing countries. International Journal of Indian Culture and Business Management, 7(4), 461-527.
https://doi.org/10.1504/ijicbm.2013.056660, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15966
Weerakkody, V., El-Haddadeh, R., Al-Sobhi, F., Shareef, M., & Dwivedi, Y. (2013). Examining the influence of intermediaries in facilitating e-government adoption: An empirical investigation. International Journal of Information Management, 33(5), 716-725.
https://doi.org/10.1016/j.ijinfomgt.2013.05.001, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15959
Alatawi, F., Dwivedi, Y., & Williams, M. (2013). Developing a conceptual model for investigating adoption of knowledge management system in Saudi Arabian public sector. International Journal of Business Information Systems, 14(2), 135-163.
https://doi.org/10.1504/ijbis.2013.056121, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15964
Dwivedi, Y., Ramdani, B., Williams, M., Mitra, A., Williams, J., & Niranjan, S. (2013). Factors influencing user adoption of Web 2.0 applications. International Journal of Indian Culture and Business Management, 7(1), 53-71.
https://doi.org/10.1504/ijicbm.2013.054817, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15490
Slade, E., Williams, M., & Dwivedi, Y. (2013). Mobile payment adoption: Classification and review of the extant literature. The Marketing Review, 13(2), 167-190.
https://doi.org/10.1362/146934713x13699019904687, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15408
Rana, N., Dwivedi, Y., & Williams, M. (2013). Analysing challenges, barriers and CSF of egov adoption. Transforming Government: People, Process and Policy, 7(2), 177-198.
https://doi.org/10.1108/17506161311325350, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15954
http://dx.doi.org/10.1108/17506161311325350
Dwivedi, Y. (2013). Through the eyes of the eGov scholarly community. Journal of Enterprise Information Management, 26(3), 207-217.
https://doi.org/10.1108/17410391311325199, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15961
Dwivedi, Y., Kapoor, K., Williams, M., & Williams, J. (2013). RFID systems in libraries: An empirical examination of factors affecting system use and user satisfaction. International Journal of Information Management, 33(2), 367-377.
https://doi.org/10.1016/j.ijinfomgt.2012.10.008, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa13332
Rana, N., Dwivedi, Y., & Williams, M. (2013). Evaluating alternative theoretical models for examining citizen centric adoption of e‐government. Transforming Government: People, Process and Policy, 7(1), 27-49.
https://doi.org/10.1108/17506161311308151, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15409
Shiau, W. & Dwivedi, Y. (2013). Citation and co-citation analysis to identify core and emerging knowledge in electronic commerce research. Scientometrics, 94(3), 1317-1337.
https://doi.org/10.1007/s11192-012-0807-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15956
Al-Karaghouli, W., Ghoneim, A., Sharif, A., & Dwivedi, Y. (2013). The Effect of Knowledge Management in Enhancing the Procurement Process in the UK Healthcare Supply Chain. Information Systems Management, 30(1), 35-49.
https://doi.org/10.1080/10580530.2013.739888, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15957
Mustafee, N., Taylor, S., Katsaliaki, K., Dwivedi, Y., & Williams, M. (2012). Motivations and barriers in using distributed supply chain simulation. International Transactions in Operational Research, 19(5), 733-751.
https://doi.org/10.1111/j.1475-3995.2011.00838.x, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa6696
Singh, M., Dwivedi, Y., Hackney, R., & Peszynski, K. (2012). Innovation in Communication. International Journal of Actor-Network Theory and Technological Innovation, 4(1), 39-51.
https://doi.org/10.4018/jantti.2012010104, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15952
Rana, N., Williams, M., Dwivedi, Y., & Williams, J. (2012). Theories and Theoretical Models for Examining the Adoption of E-Government Services. e-Service Journal, 8(2), 26-55.
https://doi.org/10.2979/eservicej.8.2.26, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15951
Shareef, M., Archer, N., & Dwivedi, Y. (2012). Examining Adoption Behaviour of Mobile Government,. Journal of Computer Information Systems, 53(2)-49.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15949
https://www.tandfonline.com/doi/abs/10.1080/08874417.2012.11645613
Weerakkody, V., Dwivedi, Y., El-Haddadeh, R., Almuwil, A., & Ghoneim, A. (2012). Conceptualizing E-Inclusion in Europe: An Explanatory Study. Information Systems Management, 29(4), 305-320.
https://doi.org/10.1080/10580530.2012.716992, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15913
Dwivedi, Y., Weerakkody, V., & Janssen, M. (2012). Moving towards maturity. ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 42(4), 11-22.
https://doi.org/10.1145/2096140.2096142, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12058
Yalcin, S., Singh, N., Dwivedi, Y., Apil, A., & Sayfullin, S. (2011). Culture and Localization on the Web: Evidence from Multinationals in Russia and Turkey. Journal of Electronic Commerce Research, 12(1), 94-114.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12060
https://www.proquest.com/docview/858774666?pq-origsite=gscholar&fromopenview=true
Rana, N., Williams, M., Dwivedi, Y., & Williams, J. (2011). Reflecting on E-Government Research. International Journal of Electronic Government Research, 7(4), 64-88.
https://doi.org/10.4018/jegr.2011100105, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa11662
Kapoor, K., Dwivedi, Y., Williams, M., Singh, M., & Hughes, M. (2011). What Drives a Successful Technology Implementation?. International Journal of Electronic Government Research, 7(4), 46-63.
https://doi.org/10.4018/jegr.2011100104, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa11664
Weerakkody, V., Janssen, M., & Dwivedi, Y. (2011). Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector. Government Information Quarterly, 28(3), 320-328.
https://doi.org/10.1016/j.giq.2010.07.010, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12056
Dwivedi, Y., Selamat, M., & Lal, B. (2011). Broadband Adoption and Usage Behavior of Malaysian Accountants. International Journal of Electronic Government Research, 7(2), 1-14.
https://doi.org/10.4018/jegr.2011040101, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12062
Dwivedi, Y., Venkitachalam, K., Sharif, A., Al-Karaghouli, W., & Weerakkody, V. (2011). Research Trends in Knowledge Management: Analyzing the Past and Predicting the Future. Information Systems Management, 28(1), 43-56.
https://doi.org/10.1080/10580530.2011.536112, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12061
Dwivedi, Y., Singh, M., & Williams, M. (2011). Developing a demographic profile of scholarly community contributing to the Electronic Government, An International Journal. Electronic Government, an International Journal, 8(2/3), 259
https://doi.org/10.1504/eg.2011.039840, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa11663
https://www.inderscience.com/info/inarticle.php?artid=39840
Shareef, M., Kumar, V., Kumar, U., & Dwivedi, Y. (2011). e-Government Adoption Model (GAM): Differing service maturity levels. Government Information Quarterly, 28(1), 17-35.
https://doi.org/10.1016/j.giq.2010.05.006, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12057
Dwivedi, Y. & Mustafee, N. (2010). It's unwritten in the Cloud: the technology enablers for realising the promise of Cloud Computing. Journal of Enterprise Information Management, 23(6), 673-679.
https://doi.org/10.1108/17410391011088583, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa6672
Dwivedi, Y., Williams, M., Lal, B., & Mustafee, N. (2010). An Analysis of Literature on Consumer Adoption and Diffusion of Information System/Information Technology/Information and Communication Technology. International Journal of Electronic Government Research, 6(4), 58-73.
https://doi.org/10.4018/jegr.2010100105, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa6673
Dwivedi, Y. & Mustafee, N. (2010). Profiling research published in the Journal of Enterprise Information Management. Journal of Enterprise Information Management, 23(1), 8-26.
https://doi.org/10.1108/17410391011008888, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa6676
Katsaliaki, K., Mustafee, N., Dwivedi, Y., Williams, T., Wilson, J., Dwivedi, Y., & Mustafee, N. (2010). A profile of OR research and practice published in the Journal of the Operational Research Society. Journal of the Operational Research Society, 61(1), 82-94.
https://doi.org/10.1057/jors.2009.137, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5226
http://www.palgrave-journals.com/jors/journal/v61/n1/abs/jors2009137a.html
Lal, B. & Dwivedi, Y. (2010). Investigating homeworkers' inclination to remain connected to work at “anytime, anywhere” via mobile phones,. Journal of Enterprise Information Management, 23(6), 759-774.
https://doi.org/10.1108/17410391011088628, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12069
Alsudairi, M. & Dwivedi, Y. (2010). A multi-disciplinary profile of IS/IT outsourcing research,. Journal of Enterprise Information Management, 23(2), 215-258.
https://doi.org/10.1108/17410391021019787, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12071
Dwivedi, Y. & Weerakkody, V. (2010). A Profile of Scholarly Community Contributing to the International Journal of Electronic Government Research. International Journal of Electronic Government Research, 6(4), 1-11.
https://doi.org/10.4018/jegr.2010100101, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12066
Dwivedi, Y., Alsudairi, M., & Irani, Z. (2010). Explaining factors influencing the consumer adoption of broadband. International Journal of Business Information Systems, 5(4), 393
https://doi.org/10.1504/ijbis.2010.032939, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12068
Dwivedi, Y., Papazafeiropoulou, A., Brinkman, W., & Lal, B. (2010). Examining the influence of service quality and secondary influence on the behavioural intention to change internet service provider. Information Systems Frontiers, 12(2), 207-217.
https://doi.org/10.1007/s10796-008-9074-7, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12064
Irani, Z., Gunasekaran, A., & Dwivedi, Y. (2010). Radio frequency identification (RFID): research trends and framework. International Journal of Production Research, 48(9), 2485-2511.
https://doi.org/10.1080/00207540903564900, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa11894
Chen, H., Papazafeiropoulou, A., & Dwivedi, Y. (2010). Maturity of supply chain integration within small- and medium-sized enterprises: lessons from the Taiwan IT manufacturing sector. International Journal of Management and Enterprise Development, 9(4), 325
https://doi.org/10.1504/ijmed.2010.037562, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12065
Dwivedi, Y., Lal, B., Mustafee, N., & Williams, M. (2009). Profiling a decade of Information Systems Frontiers’ research. Information Systems Frontiers, 11(1), 87-102.
https://doi.org/10.1007/s10796-008-9147-7, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa6677
Constantiou, I., Papazafeiropoulou, A., & Dwivedi, Y. (2009). The diffusion of IP telephony and vendors’ commercialisation strategies,. Journal of Information Technology, 24(1), 25-34.
https://doi.org/10.1057/jit.2008.29, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5165
Shareef, M., Kumar, U., Kumar, V., & Dwivedi, Y. (2009). Identifying critical factors for adoption of e-government,. Electronic Government, an International Journal, 6(1), 70
https://doi.org/10.1504/EG.2009.022594, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12078
Lal, B. & Dwivedi, Y. (2009). Homeworkers' usage of mobile phones; social isolation in the home-workplace,. Journal of Enterprise Information Management, 22(3), 257-274.
https://doi.org/10.1108/17410390910949715, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12079
Dwivedi, Y., Lal, B., & Williams, M. (2009). Managing consumer adoption of broadband: examining drivers and barriers,. Industrial Management & Data Systems, 109(3), 357-369.
https://doi.org/10.1108/02635570910939380, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12080
Weerakkody, V., Dwivedi, Y., & Kurunananda, A. (2009). Implementing e-government in Sri Lanka: Lessons from the UK,. Information Technology for Development, 15(3), 171-192.
https://doi.org/10.1002/itdj.20122, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12083
Weerakkody, V., Dwivedi, Y., & Irani, Z. (2009). The Diffusion and Use of Institutional Theory: A Cross-Disciplinary Longitudinal Literature Survey. Journal of Information Technology, 24(4), 354-368.
https://doi.org/10.1057/jit.2009.16, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5164
Singh, N., Bartikowski, B., Dwivedi, Y., & Williams, M. (2009). Global megatrends and the web. ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 40(4), 14-27.
https://doi.org/10.1145/1644953.1644956, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5128
Irani, Z., Dwivedi, Y., & Williams, M. (2009). Understanding consumer adoption of broadband: an extension of the technology acceptance model. Journal of the Operational Research Society, 60(10), 1322-1334.
https://doi.org/10.1057/jors.2008.100, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5127
Dwivedi, Y. (2009). An analysis of e‐Government research published in Transforming Government: People, Process and Policy (TGPPP ). Transforming Government: People, Process and Policy, 3(1), 7-15.
https://doi.org/10.1108/17506160910940704, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12110
Williams, M., Dwivedi, Y., Lal, B., & Schwarz, A. (2009). Contemporary Trends and Issues in it Adoption and Diffusion Research. Journal of Information Technology, 24(1), 1-10.
https://doi.org/10.1057/jit.2008.30, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5126
Dwivedi, Y., Weerakkody, V., & Williams, M. (2009). Guest editorial: From implementation to adoption: Challenges to successful E-Government diffusion. Government Information Quarterly, 26(1), 3-4.
https://doi.org/10.1016/j.giq.2008.09.001, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26401
Dwivedi, Y. & Irani, Z. (2009). Understanding the adopters and non-adopters of broadband. Communications of the ACM, 52(1), 122-125.
https://doi.org/10.1145/1435417.1435445, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5267
Dwivedi, Y., Kiang, M., Williams, M., & Lal, B. (2008). Profiling Electronic Commerce Research Published in the Journal of Electronic Commerce Research (JECR). Journal of Electronic Commerce Research, 8(2), 77-91.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12085
https://www.proquest.com/docview/236639725?pq-origsite=gscholar&fromopenview=true
Dwivedi, Y. & Kuljis, J. (2008). Profile of IS research published in the European Journal of Information Systems. European Journal of Information Systems, 17(6), 678-693.
https://doi.org/10.1057/ejis.2008.57, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa5266
Dwivedi, Y., Williams, M., & Venkatesh, V. (2008). Guest Editorial: A profile of adoption of Information & Communication Technologies (ICT) research in the household context. Information Systems Frontiers, 10(4), 385-390.
https://doi.org/10.1007/s10796-008-9101-8, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa26406
Dwivedi, Y., Williams, M., Weerakkody, V., Lal, B., & Bhatt, S. (2008). Understanding Factors Affecting Consumer Adoption of Broadband in India. Journal of Cases on Information Technology, 10(3), 35-47.
https://doi.org/10.4018/jcit.2008070104, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12084
Lal, B. & Dwivedi, Y. (2008). Investigating homeworkers' usage of mobile phones for overcoming feelings of professional isolation. International Journal of Mobile Communications, 6(4), 481
https://doi.org/10.1504/ijmc.2008.018055, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12087
Dwivedi, Y. & Dwivedi, A. (2008). A practitioner perspective on drivers of employee loyalty. International Journal of Human Resources Development and Management, 7(3/4), 276
https://doi.org/10.1504/ijhrdm.2007.017134, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12089
Avison, D., Dwivedi, Y., Fitzgerald, G., & Powell, P. (2008). The beginnings of a new era: time to reflect on 17 years of theISJ. Information Systems Journal, 18(1), 5-21.
https://doi.org/10.1111/j.1365-2575.2007.00282.x, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12055
Dhillon, G., Weerakkody, V., & Dwivedi, Y. (2008). Realising transformational stage e-government: a UK local authority perspective. Electronic Government, an International Journal, 5(2), 162
https://doi.org/10.1504/eg.2008.016645, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12088
Khoumbati, K., Shah, S., Dwivedi, Y., & Shah, M. (2007). Evaluation of investment for enterprise application integration technology in healthcare organisations: a cost-benefit approach. International Journal of Electronic Healthcare, 3(4), 453
https://doi.org/10.1504/ijeh.2007.015323, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12090
Weerakkody, V., Dwivedi, Y., Brooks, L., Williams, M., & Mwange, A. (2007). E-government implementation in Zambia: contributing factors. Electronic Government, an International Journal, 4(4), 484
https://doi.org/10.1504/eg.2007.015040, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12091
Dwivedi, Y., Khan, N., & Papazafeiropoulou, A. (2007). Consumer adoption and usage of broadband in Bangladesh. Electronic Government, an International Journal, 4(3), 299
https://doi.org/10.1504/eg.2007.014164, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12092
Dwivedi, Y. & Lal, B. (2007). Socio‐economic determinants of broadband adoption. Industrial Management & Data Systems, 107(5), 654-671.
https://doi.org/10.1108/02635570710750417, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12099
Chen, H. & Dwivedi, Y. (2007). Conceptualising the relationship between integration needs and integrations technologies adoption: comparing cases of SMEs with a large organisation. International Journal of Management and Enterprise Development, 4(4), 459
https://doi.org/10.1504/ijmed.2007.013157, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12094
Choudrie, J. & Dwivedi, Y. (2007). Broadband impact on household consumers: online habits and time allocation patterns on daily life activities. International Journal of Mobile Communications, 5(2), 225
https://doi.org/10.1504/ijmc.2007.011817, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12098
Dwivedi, Y. & Weerakkody, V. (2007). Examining the factors affecting the adoption of broadband in the Kingdom of Saudi Arabia. Electronic Government, an International Journal, 4(1), 43
https://doi.org/10.1504/eg.2007.012178, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12095
Brinkman, W., Rae, A., & Dwivedi, Y. (2007). Web-Based Implementation of the Personalised System of Instruction. International Journal of Web-Based Learning and Teaching Technologies, 2(1), 39-69.
https://doi.org/10.4018/jwltt.2007010103, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12096
Dwivedi, Y., Papazafeiropoulou, A., Gharavi, H., & Khoumbati, K. (2006). Examining the socio-economic determinants of adoption of the 'Government Gateway' initiative in the UK. Electronic Government, an International Journal, 3(4), 404
https://doi.org/10.1504/eg.2006.010801, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31690
Dwivedi, Y., Choudrie, J., & Brinkman, W. (2006). Development of a survey instrument to examine consumer adoption of broadband. Industrial Management & Data Systems, 106(5), 700-718.
https://doi.org/10.1108/02635570610666458, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12100
Ali, O., Abdelbaki, W., Shrestha, A., Elbasi, E., Alryalat, M., & Dwivedi, Y. (2001). A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities. Journal of Innovation and Knowledge, 8(1), 100333
https://doi.org/10.1016/j.jik.2023.100333, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62303
Ooi, K., Koohang, A., Aw, E., Cham, T., Cobanoglu, C., Dennis, C., Dwivedi, Y., & al., e. (n.d.) Unveiling the Potential of Generative Artificial Intelligence: A Multidimensional Journey into the Future. Industrial Management & Data Systems
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa66559
Wong, L., Tan, G., Ooi, K., Hew, J., & Dwivedi, Y. (n.d.) Generative Artificial Intelligence in the Creator Economy. Online Information Review
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63909
Moedeen, S., Aw, E., Alryalat, M., Tan, G., Cham, T., Ooi, K., & Dwivedi, Y. (n.d.) Social media marketing in the digital age: empower consumers to win big?. Asia Pacific Journal of Marketing and Logistics, 36(1), 66-84.
https://doi.org/10.1108/apjml-09-2022-0784, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63699
Alalwan, A., Baabdullah, A., Al-Debei, M., Raman, R., Alhitmi, H., Abu-ElSamen, A., & Dwivedi, Y. (n.d.) Fintech and contactless payment: Help or hindrance? The role of invasion of privacy and information disclosure. International Journal of Bank Marketing
https://doi.org/10.1108/ijbm-08-2022-0339, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa63152
http://dx.doi.org/10.1108/ijbm-08-2022-0339
Dang, T., Tan, G., Aw, E., Ooi, K., Metri, B., & Dwivedi, Y. (n.d.) How to generate loyalty in mobile payment services? An integrative dual SEM-ANN analysis. International Journal of Bank Marketing, 41(6)
https://doi.org/10.1108/ijbm-05-2022-0202, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62978
http://dx.doi.org/10.1108/ijbm-05-2022-0202
Koohang, A., Nord, J., Ooi, K., Tan, G., Al-Emran, M., Aw, E., Baabdullah, A., Buhalis, D., Cham, T., Dennis, C., Dutot, V., Dwivedi, Y., Hughes, D., Mogaji, E., Pandey, N., Phau, I., Raman, R., Sharma, A., Sigala, M...., & Wong, L. (n.d.) Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation. Journal of Computer Information Systems, 63(3), 1-31.
https://doi.org/10.1080/08874417.2023.2165197, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa62237
Ray, A., Bala, P., Rana, N., & Dwivedi, Y. (n.d.) Predicting ratings of social media feeds: combining latent-factors and emotional aspects for improving performance of different classifiers. Aslib Journal of Information Management, 74(6)
https://doi.org/10.1108/ajim-12-2021-0357, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa59788
Ray, A., Bala, P., & Dwivedi, Y. (n.d.) Exploring values affecting e-Learning adoption from the user-generated-content: A consumption-value-theory perspective. Journal of Strategic Marketing, 1-23.
https://doi.org/10.1080/0965254x.2020.1749875, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53868

Authored Books

Dennehy, D., Griva, A., Pouloudi, N., Dwivedi, Y., Pappas, I., & Mäntymäki, M. (2021). Responsible AI and Analytics for an Ethical and Inclusive Digitized Society Springer International Publishing.
https://doi.org/10.1007/978-3-030-85447-8, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58499
Ismagilova, E., Ismagilova, E., Dwivedi, Y., Slade, E., & Williams, M. (2017). Electronic Word of Mouth (eWOM) in the Marketing Context (1st ed.). Springer.
https://doi.org/10.1007/978-3-319-52459-7, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa32087
http://link.springer.com/book/10.1007%2F978-3-319-52459-7
Shareef, M., Dwivedi, Y., & Kumar, V. (2016). Mobile Marketing Channel: Online Consumer Behavior (1st ed.). Springer.
https://doi.org/10.1007/978-3-319-31287-3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa27635
http://www.springer.com/gp/book/9783319312859?wt_mc=ThirdParty.SpringerLink.3.EPR653.About_eBook
Hughes, D., Dwivedi, Y., Simintiras, A., & Rana, N. (2016). Success and Failure of IS/IT Projects: A State of the Art Analysis and Future Directions (SpringerBriefs in Information Systems Springer International Publishing.
https://doi.org/10.1007/978-3-319-23000-9_1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48950
Dwivedi, Y. (2013). Grand Successes and Failures in IT. Public and Private Sectors Springer Berlin Heidelberg.
https://doi.org/10.1007/978-3-642-38862-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa16705
Dwivedi, Y. (2012). Information Systems Theory Springer New York.
https://doi.org/10.1007/978-1-4419-6108-2, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12115
Khoumbati, K., Dwivedi, Y., Srivastava, A., & Lal, B. (2010). Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications IGI Global.
https://doi.org/10.4018/978-1-60566-030-1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15969
Ferro, E., Dwivedi, Y., Gil-Garcia, J., & Williams, M. (2010). Handbook of Research on Overcoming Digital Divides IGI Global.
https://doi.org/10.4018/978-1-60566-699-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15968
Sahu, G., Dwivedi, Y., & Weerakkody, V. (2009). E-Government Development and Diffusion IGI Global.
https://doi.org/10.4018/978-1-60566-713-3, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12122
Dwivedi, Y., , A., & Choudrie, J. (2008). Handbook of Research on Global Diffusion of Broadband Data Transmission IGI Global.
https://doi.org/10.4018/978-1-59904-851-2, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12123

Book Chapters

Ismagilova, E., Lal, B., Ismagilova, E., Dwivedi, Y., & Kwayu, S. (2019). Return on Investment in Social Media Marketing: Literature Review and Suggestions for Future Research. Digital and Social Media Marketing (pp. 3-17). Springer International Publishing
https://doi.org/10.1007/978-3-030-24374-6_1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53931
Dwivedi, Y., Levine, L., Williams, M., Singh, M., Wastell, D., & Bunker, D. (2010). Toward an Understanding of the Evolution of IFIP WG 8.6 Research [BOOK CHAPTER],. Human Benefit through the Diffusion of Information Systems Design Science Research (pp. 225-242).
https://doi.org/10.1007/978-3-642-12113-5_14, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12188

Conference Contributions

Alowayfi, R., Dennehy, D., Dwivedi, Y., & Cotterell, D. (2024). A Systematic Review of Algorithmic Bias in Decision-Making. In Saudi Conference on Information Systems (SaudiCIS)
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa68283
Alkredes, A., Dennehy, D., Dwivedi, Y., & Roderick, S. (2024). Corporate Digital Responsibility: A Preliminary Review. In Saudi Conference on Information Systems (SaudiCIS)
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa68286
Malik, T., Hughes, L., Dwivedi, Y., & Dettmer, S. (2023). Exploring the Transformative Impact of Generative AI on Higher Education. In M. Janssen, R. Matheus, Y. Dwivedi, M. Mantymaki, l. Pinheiro, F. Frankenbeger and I. O. Pappas (Ed.), Lecture Notes in Computer Science (pp. 69-77). Springer Nature Switzerland.
https://doi.org/10.1007/978-3-031-50040-4_6, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa65343
Malik, T., Dettmer, S., Hughes, L., & Dwivedi, Y. (2023). Academia and Generative Artificial Intelligence (GenAI) SWOT Analysis - Higher Education Policy Implications. In Transfer, Diffusion and Adoption of Next-Generation Digital Technologies (pp. 3-16). Springer Nature Switzerland.
https://doi.org/10.1007/978-3-031-50192-0_1, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64570
Rees, D., Thomas, R., Abdelfadil, B., Bacon, E., Hughes, D., Bates, V., Davies, G., & Dwivedi, Y. (2023). Developing models for VBHC Implementation through public-private sector collaboration in UK & Qatar: An Interpretive Structural Modelling Approach. In 2023 IEEE International Symposium on Technology in Society (ISTAS) Proceedings, Swansea University, Swansea, Wales, September 13-15 2023
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64614
Mehra, V., Singh, P., Dwivedi, Y., Singh, G., & Sawhney, R. (2022). Who’s the Bigger Brand After COVID-19 Pandemic? An Assessment of Fan Engagement During Euro 2020. In Lecture Notes in Computer Science (pp. 391-402). Springer International Publishing.
https://doi.org/10.1007/978-3-031-15342-6_30, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60466
Ismagilova, E., Ismagilova, E., Dwivedi, Y., Rana, N., & Raman, R. (2022). Factors Affecting Adoption of eWOM Communications: A Synthesis of Research Using Meta-analysis. In Lecture Notes in Computer Science (pp. 315-326). Springer International Publishing.
https://doi.org/10.1007/978-3-031-15342-6_25, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa60428
Ismagilova, E., Ismagilova, E., Dwivedi, Y., & Rana, N. (2021). The Use of Elaboration Likelihood Model in eWOM Research: Literature Review and Weight-Analysis. In Denis Dennehy, Anastasia Griva, Nancy Pouloud, iYogesh K. Dwivedi, Ilias Pappas, Matti Mäntymäki (Ed.), Responsible AI and Analytics for an Ethical and Inclusive Digitized Society, 20th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2021, Galway, Ireland, September 1–3, 2021, Proceedings (pp. 495-505). Springer International Publishing.
https://doi.org/10.1007/978-3-030-85447-8_41, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58681
https://link.springer.com/chapter/10.1007/978-3-030-85447-8_41
Doneddu, D., Dwivedi, Y., Ismagilova, E., LAL, B., & Rana, N. (2021). Return On Investment In Social Media Marketing: Bibliometric Analysis. In UK Academy for Information Systems Conference Proceedings 2021Association of Information Systems.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58849
https://aisel.aisnet.org/ukais2021/17/
Sarker, P., Hughes, D., & Dwivedi, Y. (2020). Extension of META-UTAUT for Examining Consumer Adoption of Social Commerce: Towards a Conceptual Model. In Advances in Digital Marketing and eCommerce (pp. 122-129). Springer International Publishing.
https://doi.org/10.1007/978-3-030-47595-6_16, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54192
Ismagilova, E., Ismagilova, E., Dwivedi, Y., & Rana, N. (2020). Unanticipated Consequences of Interactive Marketing: Systematic Literature Review and Directions for Future Research. In Advances in Digital Marketing and eCommerce (pp. 91-98). Springer International Publishing.
https://doi.org/10.1007/978-3-030-47595-6_12, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa54193
Tamilmani, K., Rana, N., Dwivedi, Y., & Kizgin, H. (2020). Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight Analysis. In Lecture Notes in Computer Science (pp. 161-175). Springer International Publishing.
https://doi.org/10.1007/978-3-030-44999-5_14, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53928
Sarker, P., Hughes, D., Dwivedi, Y., & Rana, N. (2020). Social Commerce Adoption Predictors: A Review and Weight Analysis. In Lecture Notes in Computer Science (pp. 176-191). Springer International Publishing.
https://doi.org/10.1007/978-3-030-44999-5_15, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53929
Ismagilova, E., Ismagilova, E., Dwivedi, Y., Rana, N., Sivarajah, U., & Weerakkody, V. (2020). Weight Analysis of the Factors Affecting eWOM Providing Behavior. In Lecture Notes in Computer Science (pp. 266-275). Springer International Publishing.
https://doi.org/10.1007/978-3-030-44999-5_22, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53930
Ismagilova, E., Dwivedi, Y., Ismagilova, E., Rana, N., & Weerakkody, V. (2019). Use of Social Media by b2b Companies: Systematic Literature Review and Suggestions for Future Research. In Lecture Notes in Computer Science (pp. 345-355). Springer International Publishing.
https://doi.org/10.1007/978-3-030-29374-1_28, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa53932
Ismagilova, E., Ismagiloiva, E., Hughes, L., Rana, N., & Dwivedi, Y. (2019). Role of Smart Cities in Creating Sustainable Cities and Communities: A Systematic Literature Review. In IFIP Advances in Information and Communication Technology (pp. 311-324). Springer International Publishing.
https://doi.org/10.1007/978-3-030-20671-0_21, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51118
Singh, P., Dwivedi, Y., Kahlon, K., & Sawhney, R. (2018). Intelligent Monitoring and Controlling of Public Policies Using Social Media and Cloud Computing. In Smart Working, Living and Organising (pp. 143-154). Springer International Publishing.
https://doi.org/10.1007/978-3-030-04315-5_11, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa48015
Ismagilova, E., Doneddu, D., & Dwivedi, Y. (n.d.) Understanding factors affecting student satisfaction/dissatisfaction with digital escape rooms: an exploration using a fuzzy-set configurational approach. In 2023 Academy of Marketing Science (R) World Marketing Congress, University of Kent, Canterbury, UK, July 11-14 2023
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64479
https://www.ams-web.org/
Singh, J., Rana, N., & Dwivedi, Y. (n.d.) Rumour Veracity Estimation with Deep Learning for Twitter. In ICT Unbounded, Social Impact of Bright ICT Adoption (pp. 351-363). International Working Conference on Transfer and Diffusion of IT.
https://doi.org/10.1007/978-3-030-20671-0_24, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa51117

Edited Books

Dwivedi, Y., Mäntymäki, M., Ravishankar, M., Janssen, M., Clement, M., Slade, E., Rana, N., Al-Sharhan, S., & Simintiras, A. (Eds.). (2016). Social Media: The Good, the Bad, and the Ugly. Springer.
https://doi.org/10.1007/978-3-319-45234-0, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa29660
Dwivedi, Y., Shareef, M., Pandey, S., & Kumar, V. (Eds.). (2013). Public Administration Reformation: Market Demand from Public Organizations [EDITED BOOK],. Routledge.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa16706
http://www.routledge.com/books/details/9780415836678/
Shareef, M., Archer, N., Dwivedi, Y., Mishra, A., & Pandey, S. (Eds.). (2012). Transformational Government Through eGov Practice: Socioeconomic, Cultural, and Technological Issues. Emerald Group Publishing Limited.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15900
https://books.emeraldinsight.com/page/detail/transformational-government-through-egov-practice-by-mahmud-akhter-shareefTransformational-Government-Through-EGov-Practice/?k=9781780523347
Dwivedi, Y. & Dwivedi, Y. (Eds.). (2010). Adoption, Usage, and Global Impact of Broadband Technologies.
https://doi.org/10.4018/978-1-60960-011-2, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31670
http://www.scopus.com/inward/record.url?eid=2-s2.0-84899386002&partnerID=MN8TOARS
Weerakkody, V., Janssen, M., Dwivedi, Y., & Dwivedi, Y. (Eds.). (2009). Handbook of Research on ICT-Enabled Transformational Government.
https://doi.org/10.4018/978-1-60566-390-6, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa31676
http://www.scopus.com/inward/record.url?eid=2-s2.0-84898513172&partnerID=MN8TOARS
Dwivedi, Y., Lal, B., Williams, M., Schneberger, S., & Wade, M. (Eds.). (2009). Handbook of Research on Contemporary Theoretical Models in Information System [EDITED BOOK],. Information Science Reference, IGI Global.
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12118
http://www.igi-global.com/reference/details.asp?ID=34284

Other Research Outputs

Dwivedi, Y., Hughes, L., Bhadeshia, H., Ananiadou, S., Cohn, A., Cole, J., Conduit, G., Desarkar, M., & Wang, X. (2024). Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop (Editorial)
https://doi.org/10.1016/j.ijinfomgt.2023.102725, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64758
Dwivedi, Y., Hughes, D., Cheung, C., Conboy, K., Duan, Y., Dubey, R., Janssen, M., Jones, P., Sigala, M., & Viglia, G. (2022). Editorial: How to develop a quality research article and avoid a journal desk rejection
https://doi.org/10.1016/j.ijinfomgt.2021.102426, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa58007
Dwivedi, Y., Rana, N., Simintiras, A., & Lal, B. (2015). Digital India Programme: An Exemplary Initiative of Public Administration Reformation
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21526
Dwivedi, Y., Rana, N., & Simintiras, A. (2013). E-Government: Opportunities and Challenges
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa21527
Chandwani, R., Dwivedi, Y., & Singh, P. (2013). ICT Enabled Health Care Delivery and Management: Challenges and Career Opportunities
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15971
Dwivedi, Y. (2012). We use Facebook, but why not electronic government? Is There a Silver Bullet for Promoting Adoption of Electronic Services?
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15972
http://www.walesonline.co.uk/news/health/use-facebook-not-electronic-government-2026415
Dwivedi, Y., Rana, N., & Williams, M. (2012). E-Government: Challenges And Opportunities
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa15970
http://www.employmentnews.gov.in/E-government.asp
Shareef, M., Kumar, V., Kumar, U., & Dwivedi, Y. (2011). Stakeholder Adoption of E-Government Services
https://doi.org/10.4018/978-1-60960-601-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12116
Shareef, M., Dwivedi, Y., Williams, M., & Singh, N. (2009). Proliferation of the Internet Economy
https://doi.org/10.4018/978-1-60566-412-5, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12113
Dwivedi, Y. (2008). Consumer Adoption and Usage of Broadband
https://doi.org/10.4018/978-1-59904-783-6, SU Repository: https://cronfa.swan.ac.uk/Record/cronfa12114
Kshetri, N., Dwivedi, Y., Davenport, T., & , N. (n.d.) Generative Artificial Intelligence in Marketing: Applications, Opportunities, Challenges, and Research Agenda
SU Repository: https://cronfa.swan.ac.uk/Record/cronfa64660

Supervision

A interpretive multi-case study that explores how the dimensions of algorithmic bias influence organisational decision-making processes. (current)

PhD

Other supervisor: Dr Dafydd Cotterell

Other supervisor: Prof Denis Dennehy
Exploring the role of Artificial Intelligence to enable resilient agri-food supply chains: A multi-case analysis (current)

PhD

Other supervisor: Dr Guoqing Zhao

Other supervisor: Prof Denis Dennehy
Examining the Factors Influencing Citizen Adoption of E-government Chatbot Services in Jordan (awarded 2023)

PhD

Other supervisor: Dr Tegwen Malik
Investigating the factors influencing consumer adoption of social commerce in the context of Bangladesh (awarded 2022)

PhD

Other supervisor: Prof Hejamadi Rao

Other supervisor: Dr Laurie Hughes

Taught Modules

MN-8005 The Presentation and Analysis of Data

This module presents an in-depth exploration of methods of data analysis and presentation, building on Module Three of the Doctor of Business Administration (DBA). Students undertaking this module will be expected to have already developed an increased appreciation of the practical and theoretical context of their research, and having studied Module Three will be expected to have established their methodological position, overall research design and methods of data collection. The core of the module is a three-day workshop, supported by preparatory material and online resources. The workshop will critically evaluate a variety of techniques of data analysis, examining both qualitative and quantitative methods. Guest talks from a variety of staff will examine their current research projects and methods of data analysis and presentation they use, offering a variety of perspectives. Precise content will be tailored to the requirements of the DBA cohort. This module will result in an assessment paper that addresses how the data analysis and presentation will be undertaken. This should be based on a pilot data set, for example a small number of questionnaires or interviews. Supervisory teams will ensure that their students have collected sufficient pilot data to be able to be clear about how they intend to analyse and present this data. The assessment for this module will present and analyse the pilot data collected by the students. At this stage, students are not expected to discuss their findings in relation to their conceptual frame but will be required to critically reflect upon and defend their methods of presentation and analysis.
MN-M604 Artificial Intelligence - Case Study Analysis

Artificial intelligence (AI) has emerged from a future view of widespread automation and Machine Learning (ML) to an application of narrow intelligence that has the potential for transformative societal and industrial change, but also ethical considerations. This module on Artificial Intelligence (AI) focusses on the analysis of AI implementation through the lens of practitioners ¿real world¿ experiences and the analysis of industry-based case studies. This module will develop a core understanding of the ¿lived in¿ experiences of AI projects and will develop the necessary core skills required by many organisations looking to implement AI and ML related technologies. The module will help develop a detailed and systematic understanding of many of the key complexities, numerous challenges and ethical considerations within the Artificial Intelligence domain. The key skills learned will be in demand by many organisations at a global level.

Teaching Interests

Within the last 15 years Professor Dwivedi has developed, taught and assessed a range of undergraduate (e.g., Business Information Systems, Digital Marketing, Electronic Commerce, IS Management & Planning, IT Service Management, Systems Analysis and Design, Social Media Marketing) and postgraduate modules (e.g., Digital Marketing, E-Business, Managing Processes) to groups of various sizes. By undertaking relevant practitioner training and certifications (such as PRINCE2®, ITIL®, Google Garage), he ensures that his teaching is well informed by current developments in practice. Professor Dwivedi currently teaches social media marketing at undergraduate level.

Professor Dwivedi has acted as an External Examiner at the University of Sheffield (UK) and Loughborough University (UK). He has also acted as an External Assessor for programme/course review at Brunel University London (UK), Mother Teresa Women’s University (Tamil Nadu, India) and Alagappa University (Tamil Nadu, India). He is currently serving as an External Examiner for MSc Digital Marketing programme at the University of Mauritius (Mauritius).

Research

Professor Dwivedi’s research interests are at the interface of Information Systems (IS), Marketing and Operations Management focusing on issues related to consumer adoption and diffusion of emerging digital innovations and technologies (AI, Blockchain, Social Media), use of IS/IT for operations and supply chain management, digital government, digital business, and digital marketing particularly in the context of emerging markets.

Professor Dwivedi is listed as a top 50 researcher within the Guide to Research Ranking for Computer Science in United Kingdom.

According to citations by Google Scholar, Professor Dwivedi appears as a top 50 most cited researcher in Information Systems area and the 2^nd most cited researcher for Electronic Government.

In addition to receiving a strong citation count of his research outputs, recent bibliometric studies have recognised Professor Dwivedi as one of the most prolific researchers within the electronic government area. Here are two such example studies:

The following study recognised Professor Dwivedi as the most published researcher on e-gov related issues in developing countries context: Cunha, M. A., Coelho, T. R., & Przeybilovicz, E. (2017): https://onlinelibrary.wiley.com/doi/pdf/10.1002/j.1681-4835.2017.tb00580.x
The following study recognised Professor Dwivedi as a top ten most published author in the e-gov area: Bindu, N., Sankar, C. P., & Kumar, K. S. (2018): https://www.emeraldinsight.com/doi/abs/10.1108/TG-03-2018-0022

Professor Dwivedi has published more than 300 articles in a range of leading academic journals and conferences that are widely cited (more than 17 thousand times as per Google Scholar). He has co-edited/co-authored more than 20 books on technology adoption, e-government, Information Systems theory, e-Word of Mouth and social media which have been published by international publishers such as Chandos Publishing (an imprint of Elsevier), Springer, Chapman and Hall/CRC Press, Routledge and Emerald.

Professor Dwivedi is an Associate Editor of the Government Information Quarterly, Journal of Business Research, European Journal of Marketing and International Journal of Electronic Government Research, and Senior Editor of the Journal of Electronic Commerce Research. He has also acted as the co-editor of more than 20 journal special issues; organised tracks, mini-tracks and panels in leading conferences and served as the conference and programme co-chairs of several international conferences including Programme Co-Chair of the 2013 IFIP WG 8.6 Conference on Grand Successes and Failures in IT: Public and Private Sectors and as Conference Chair of the IFIP WG 6.11 I3E2016 Conference on Social Media: The Good, the Bad, and the Ugly. He is the founding editor of the Springer Book Series on Advances in Theory and Practice of Emerging Markets (http://www.springer.com/series/15802).

Editor

Editorial Positions

Apr 2018–Present: Editor in Chief, International Journal of Information Management
Aug 2015–Present: Associate Editor, Government Information Quarterly
Aug 2014–Present: Associate Editor, European Journal of Marketing
Jan 2013–Present: Member of Executive Group, Information Systems Frontiers
2008–Present: Senior Editor, Journal of Electronic Commerce Research
2008–Present: Associate Editor, International Journal of Electronic Government Research
Aug 2017–Present: Founding Springer Book Series Editor of Advances in Theory and Practice of Emerging Markets Book Series. http://www.springer.com/series/15802

Guest Editorial

Professor Dwivedi has co-edited or currently co-editing special issues of the following international journals: Government Information Quarterly; Information Systems Frontiers; European Journal of Marketing; Industrial Marketing Management, Journal of Business Research; Technological Forecasting and Social Change; Journal of Marketing Management; Journal of Strategic Marketing; Journal of Consumer Behaviour; Journal of Enterprise Information Management; DATABASE for Advances in Information Systems; Journal of Organization and End User Computing; Electronic Government, An International Journal; Journal of Global Information Technology Management; International Journal of Electronic Government Research; Journal of Electronic Commerce Research; and Journal of Cases on Information Technology.

Collaborations

Professor Dwivedi has collaborated (for co-authoring papers, co-editing special journal issues and books, jointly organising international conferences) with several academics from reputed institutions both within and outside the UK: Aston University, Atilim University, Brunel University London, Carleton University, Delft University of Technology, HEC Paris, Istituto Superiore Mario Boella, IIM Ahmedabad, IIM Bangalore, IIM Trichy, IIT Delhi, IIT Mumbai, McMaster University, Motilal Nehru National Institute of Technology - Prayagraj, Loughborough University, University of Kent, Rutgers University, St. Louis University, North South University, Wright State University, University of Wollongong, Montpellier Business School, King Abdulaziz University, University of Jordan, Al-Balqa' Applied University, University of Mauritius, University of Bristol and University of Bradford.

Association with Professional Societies

Chair and Life Member of IFIP 8 WG 8.6 (Adoption and Diffusion)
Chair and Life Member of IFIP 6 WG 6.11 (e-Business, e-Services and e-Society)
Life Member of IFIP 8 WG 8.5 (E-Government)
Life Member of the Global Institute of Flexible Systems Management (based in IIT Delhi, India)

Public Engagement

Dwivedi, Y.K. (2020). Challenges in adopting Artificial Intelligence and Machine Learning, published in Deccan Herald News Paper, 27^th May 2020.

Raman, R. and Dwivedi, Y.K. (2020). Which Indian B Schools would prosper? Outlook Business, India. Published on 13^th March 2020.

Professor Yogesh Dwivedi has co-authored the following articles in a monthly series on social media and elections in Tanzania published by a Tanzanian Leading Daily Newspaper “The Citizen”. The following titles have appeared in this monthly series:

Mar 2020: Social media and elections: Dos and Don’ts for Political Actors
Feb 2020: Social media and elections: Dos and Donts for Citizens
Jan 2020: Use of Social Media bots in elections - appropriateness and impact on election processes
Dec 2019: Is Personalisation of Politics in Social Media a good or bad ingredient for democratic political processes?
Nov 2019: Tanzania: Social media, elections and misinformation diffusion
Oct 2019: Social media: information dissemination across boundaries and the potential impact on citizen behavior
Sep 2019: What makes a political post popular on social media?
Aug 2019: Assessing the relationship between social media, fake news, politics and elections in Tanzania
Jul 2019: Digital battleground: Social Media and Multi-Party Politics in Tanzania
Jun 2019: Social media as a tool for measuring political polarization

Dwivedi, Y.K. (2019). Challenges In Adopting AI, ML In Indian Education Framework. BWEducation, published on 24^th Dec 2019.

Dwivedi, Y.K., Hughes, D.L., Misra, S.K., Chandwani, R. and Rana, N.P. (May 2020) Artificial Intelligence (AI) in Healthcare: Applications, Challenges and Recommendations. Yojana, New Delhi: Ministry of Information and Broadcasting, Government of India.

Dwivedi, Y.K., Misra, S.K., Hughes, D.L. (Feb 2020) Artificial Intelligence (AI): Challenges and Opportunities for India. Yojana, New Delhi: Ministry of Information and Broadcasting, Government of India.

Dwivedi, Y.K., Sahu, G.P., Rao, M.M. & Chandra, A. (2016). India taking a step on the road to cashless economy, The Conversation. Republished by The Independent.

Dwivedi, Y.K., Tamilmani, K., Rana, N.P. and Slade, E.L. (2016). How getting rid of ‘black money’ has driven a digital treasure hunt in India, The Conversation. Republished by many news platforms such as Quartz India, Business Standard India and Business Insider UK.

Dwivedi, Y., Rana, N., Simintiras, A. & Lal, B. (2015). Digital India Programme: An Exemplary Initiative of Public Administration Reformation, Yojana, New Delhi: Ministry of Information and Broadcasting, Government of India.

Dwivedi, Y., Rana, N. & Simintiras, A. (2013). E-Government: Opportunities and Challenges, Yojana, New Delhi: Ministry of Information and Broadcasting, Government of India.

Dwivedi, Y.K. (27^thAugust 2012). We use Facebook, but why not electronic government? The Western Mail.

Chandwani, R. Dwivedi, Y. & Singh, P. (2013). ICT Enabled Health Care Delivery and Management: Challenges and Career Opportunities, Employment News, Publication Division, Ministry of I&B, Government of India. (Page 39).

Dwivedi, Y. Rana, N. & Williams, M. (2012). E-Government: Challenges and Opportunities, Employment News, Publication Division, Ministry of I&B, Government of India.

Invited Presentations, Lectures and Conferences

Invited research seminar at SCMHRD, Symbiosis International University

August 2019

Pune, India
Invited research seminar at the University of Hyderabad

August 2019

India
Invited research seminar at Jaipuria Institute of Management

August 2019

Lucknow, India
Invited research seminar at MNNIT Prayagraj

August 2019

India
Invited research seminar at SIBM, Pune, Symbiosis International University

August 2019

Pune, India
Keynote, Smart City Workshop (Sponsored by Croatian Science Foundation), 21st January

January 2019

University of Split, Split, Croatia
Invited research seminar at Indian Institute of Management Trichy

December 2018

India
Invited research seminar at IBS Business School

December 2018

Hyderabad, India
Invited to participate a panel on publishing at SIBM, Pune, Symbiosis International University

December 2018

Pune, India
Invited talk, Smart City Conference, 14th to 15th December

December 2018

Jointly organised by FORE School of Management, New Delhi, India and Kings College London
Keynote at the 2018 UKAIS Doctoral Consortium, 19th March

March 2018

St Anne's College, University of Oxford
Webinar at the British Academy of Management - Ebusiness & Egovernment SlG, 28th February

February 2018

British Academy of Management
Invited seminar at the Indian Institute of Technology Delhi (IITD), 19th August

August 2018

Indian Institute of Technology Delhi (IITD)
Invited talk at Kent Business School, UK, 7th December

December 2017

Kent Business School, UK
Invited talks in a Newton Fund Researcher Links Workshop, 31st October - 2nd November

October 2017

Malaysia
Invited seminar at the United Nations University, 6th June

June 2017

Guimarães, Portugal
Invited to deliver a workshop on Social Research Methods at B.M.S. College of Engineering, 9th - 14th October

October 2017

Bengaluru, India. This workshop was sponsored by the Indian Ministry of Human Resource Development (MHRD)
Invited seminar at the Indian Institute of Technology Bombay (IITB), 4th September

September 2017

Indian Institute of Technology Bombay (IITB)
Invited research seminar at SCMHRD, Symbiosis International University,17th August

August 2017

Pune, India
Invited seminar at the University of Bedfordshire, UK, 28th June

June 2017

University of Bedfordshire, UK
Invited to deliver a workshop on IT Service Management at MNNIT Prayagraj

December 2016

U.P., India. This workshop was sponsored by the Indian Ministry of Human Resource Development (MHRD)
Invited to deliver a workshop on Digital and Social Media Marketing in Emerging Markets Context at Dr. Harisingh Gour University

October 2016

Sagar. M.P., India, 14-20th October. This workshop was sponsored by the Indian Ministry of Human Resource Development (MHRD)
Keynote at the International Public Sector Education Innovation Management Congress (CIGISP 2015)

April 2015

The Federal University of Lavras (UFLA) and the National School of Public Administration (ENAP), Brazil

Professor Yogesh Dwivedi

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About

Areas Of Expertise

Career Highlights

Research Highlights

All Research

A interpretive multi-case study that explores how the dimensions of algorithmic bias influence organisational decision-making processes. (current)

Exploring the role of Artificial Intelligence to enable resilient agri-food supply chains: A multi-case analysis (current)

Examining the Factors Influencing Citizen Adoption of E-government Chatbot Services in Jordan (awarded 2023)

Investigating the factors influencing consumer adoption of social commerce in the context of Bangladesh (awarded 2022)

MN-8005 The Presentation and Analysis of Data

MN-M604 Artificial Intelligence - Case Study Analysis

Invited research seminar at SCMHRD, Symbiosis International University

Invited research seminar at the University of Hyderabad

Invited research seminar at Jaipuria Institute of Management

Invited research seminar at MNNIT Prayagraj

Invited research seminar at SIBM, Pune, Symbiosis International University

Keynote, Smart City Workshop (Sponsored by Croatian Science Foundation), 21st January

Invited research seminar at Indian Institute of Management Trichy

Invited research seminar at IBS Business School

Invited to participate a panel on publishing at SIBM, Pune, Symbiosis International University

Invited talk, Smart City Conference, 14th to 15th December

Keynote at the 2018 UKAIS Doctoral Consortium, 19th March

Webinar at the British Academy of Management - Ebusiness & Egovernment SlG, 28th February

Invited seminar at the Indian Institute of Technology Delhi (IITD), 19th August

Invited talk at Kent Business School, UK, 7th December

Invited talks in a Newton Fund Researcher Links Workshop, 31st October - 2nd November

Invited seminar at the United Nations University, 6th June

Invited to deliver a workshop on Social Research Methods at B.M.S. College of Engineering, 9th - 14th October

Invited seminar at the Indian Institute of Technology Bombay (IITB), 4th September

Invited research seminar at SCMHRD, Symbiosis International University,17th August

Invited seminar at the University of Bedfordshire, UK, 28th June

Invited to deliver a workshop on IT Service Management at MNNIT Prayagraj

Invited to deliver a workshop on Digital and Social Media Marketing in Emerging Markets Context at Dr. Harisingh Gour University

Keynote at the International Public Sector Education Innovation Management Congress (CIGISP 2015)