Exchange & Visiting - Common queries

Exchange and visiting students are advised to select level 1 (HE level 4) or level 2 (HE level 5) classes/modules.

The pre-selected modules from your application are sent to the academic departments for approval, if there are any issues with modules the department will contact you directly to discuss your options. The approved selection will be uploaded to your student record which you will see when you enrol.

You can email your updated module selections to the Go Global Team who will udpdate the academic department. Please note that during the first two teaching weeks of the semester there is an add/drop module session, where you will have the opportunity to change your modules. Further details about this process will be emailed to you at the start of the semester. 

The academic department where you are stuyding your modules are responsible for uploading your modules to your student record. Please inform the Go Global Team who will contact the academic department to request your missing modules are uploaded. 

You will be sent two emails a few weeks before you start with details of your username and password enabling you to log in and access Swansea University apps and accounts.

The first time you login, you will need to use your University student email address as the username and the temporary password already provided to you.  Your email address will be your student number followed by @swansea.ac.uk. For example: 1234567@swansea.ac.uk.

You should login to your account for the first time by going to myuni.swansea.ac.uk and clicking on the Login icon.

For more information about accessing your account, passwords and authentication browse Your Account.  If you have not received a temporary password, or the one provided doesn’t work, or there are any other error messages during log in then you will need to contact the IT Service Desk on telephone number +44 (0)1792 604000.

Once you have access to your Swansea account, please check this email account regularly as this will be the email address the University will use to contact you.

Note: The email you receive with your log-in details will be sent to the email address provided when nominated by your home university.

All students will be required to enrol online. Please refer to the enrolment for new students section of the website for further details on the enrolment process.

If you have any queries browse our My Uni webpage for information where you can chat live with a member of staff or send an email.

Please contact the Go Global Team who will be able to assist you with your paperwork.

Student ID cards will be available once you have enrolled online and arrived in Swansea.

You can collect your ID card from the Singleton Park Campus Library or Bay Campus Library according to where your course is
based. E.g. Engineering students collect from Bay Library and Language students collect from Singleton Park

Tip: Bring a form of identification with you to collect your ID card

Once you have been sent your Swansea University student number you will be able to apply for accommodation. The Go Global Team will contact you with information on how to apply.

• Full year students - Rooms are normally offered to exchange and visiting students once Residential Services have allocated rooms to full-time students studying their degree at Swansea University. This happens after the majority of students receive their exam results in late August. Offers are then sent out almost daily.  
• Semester 1 and 2 students - You should receive a room offer within 2 weeks of applying but at least 2 weeks prior to arrival. 

Make sure to check your email and accommodation account regularly for your room offer.

You will need to pay a reservation deposit online within 3 days of getting your room offer – this is deducted from your final accommodation payment. Please note that this reservation deposit is non-refundable if you later choose to cancel the accommodation allocated to you.

Residential Services cannot guraantee you a place in a specific residence but they will do their best to house you in either your first or second preference. Ensuite Residences are always significantly oversubscribed - if you put this as your first preference, make sure you think carefully about your other choices.

If you want to change rooms within your current residence, move to another residence or, are not happy in your accommodation for any reason then you should contact Residential Services and complete a transfer request form. When a suitable room is available, you will be contacted and will have an opportunity to look at the new room before deciding whether to move. Sometimes it is possible for transfers to be done within a few days or a couple of weeks.  However, you may have to wait several weeks, or even months, if no suitable rooms become vacant.

Please refer to the International@CampusLife wepages for further details about travelling to and entering the UK.

Further information on how to get to get to Swansea University can be found here

Semester students

• Due to visa regulations you are unable to register with the University Medical Centre. 
• You can attend any local surgery but will be required to pay for consultations, prescriptions or treatments. 
• These costs can be reclaimed on your medical insurance.

Full year students

• Can register with the University Medical Centre or local community doctor surgery. 
• You will need your passport and visa to show that you are entitled to be in the UK for longer than 6 months. 
• Students are expected to arrange private health insurance

Find out more about visa regulations for working as a student, National Insurance and income tax here. 

Please see the University's Swansea Employability Academy website for advice and help finding temporary and part-time jobs.