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Academic and Student Experience Officer

Job Number
SD03219
Contract Type
Permanent
Salary
£24,350 to £28,150 per annum
Faculty/Directorate
Other
Location
Hybrid
Closing Date
17 Mar 2025
Interview Date
2 Apr 2025
Informal Enquiries
Liz Stratton e.stratton@swansea.ac.uk

About The University

Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.

Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.

About The Role

This position will be based at Bay Campus, Swansea but may be required to attend meetings on Singleton Park Campus from time to time. 
The role will be office based with potential for 2 days a week maximum working from home. During busy periods there may be a requirement to work evenings/weekends or additional days in the office. 

The College, Swansea University is a Joint Venture partnership between Swansea University and Navitas plc, a highly successful, decade-long partnership, founded originally as International College Wales, Swansea (ICWS). The College, Swansea University was launched in 2018 and, with the completion of a brand new academic building (October 2018) and dedicated student accommodation (January 2019), this marks a new phase in this relationship.
 
The College sits within the Swansea University brand and delivers a comprehensive portfolio of pathway programmes which lead to both Undergraduate and Postgraduate degrees at Swansea University.
The Academic and Student Experience Officer is a critical member of the College team in the administration of the key aspects of the student life cycle. The successful candidate will work across all functions of the team, covering both Academic and Student services. The role is multi-faceted and will require someone who is willing to learn and is happy working in a fast paced environment. Team work will be an essential requirement of the role, as will a high level of customer service and a can do attitude. The role requires a high energy, self-starter who is able to use their initiative and be an active and productive member of a cross functional team.

 

 

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

Welsh Language Skills

The Welsh language level required for this role is . The role holder will not be required to speak Welsh in this role.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

A covering letter demonstrating your suitability for the role, along with your CV should be sent to    Liz Stratton, Director of Academic & Student Experience, The College, Swansea University:
 e.stratton@swansea.ac.uk 

Closing date is 09:00 on Monday 17th March 2025 – please follow the instructions at the end of the job description for submitting applications, do not complete the University online application form.
Please note that the role requires candidates to have eligibility to work in the UK.

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